Carrier
10,000+ employees
Founded 1915
🏗️ Construction
🏥 Healthcare
📦 Logistics
Construction • Healthcare • Logistics
Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.
Senior Manager, Digital Product Management – Residential Connected Services
🕒 July 20
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Carrier
10,000+ employees
Founded 1915
🏗️ Construction
🏥 Healthcare
📦 Logistics
Construction • Healthcare • Logistics
Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.
📋 Description
• Define and execute the multi-year product strategy for the Residential Portal • Manage and mentor a team of Product Managers and/or Product Owners • Own roadmap prioritization and delivery execution • Drive adoption, engagement, and connected asset growth • Embed AI, data, and intelligent insights into the user experience • Identify opportunities for digital services and monetization • Define a clear product vision aligned to connected home and IoT trends • Translate strategy into actionable roadmaps and measurable outcomes • Make principled prioritization decisions across technical and business trade-offs • Define and track KPIs tied to activation, engagement, retention, and feature usage • Drive onboarding and usage improvements across connected experiences • Use data and customer insights to continuously refine and optimize the platform • Operate confidently in IoT environments involving device connectivity, firmware integration, APIs, and cloud services • Ensure scalable, secure, and reliable architecture in partnership with engineering • Balance innovation with system stability and performance • Leverage device data to create actionable insights and predictive capabilities • Partner with data teams to deliver AI-driven features that improve user value • Ensure analytics and instrumentation are embedded into product design • Provide day-to-day leadership and coaching to Product Managers and/or Product Owners • Establish clear accountability for roadmap execution and KPI delivery • Elevate prioritization, rigor and outcome focus within the team
🎯 Requirements
• Bachelor’s degree • 8 + years of product management experience in IoT, connected devices, and/or digital platforms • Prior experience managing Product Managers or Product Owners • Strong understanding of IoT architecture, device-cloud integration, APIs, and cloud platforms • Experience driving adoption and engagement in digital or connected products • Experience embedding AI and data-driven intelligence into product strategy • Strong residential domain knowledge (HVAC, connected home, or similar systems preferred) • Ability to operate effectively in complex, cross-functional environments • Must have unrestricted authorization to work in the USA. No visa sponsoring available.
🏖️ Benefits
• Health Care Benefits : Medical, Dental, Vision; Wellness incentives • Retirement Benefits • Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation • Disability : Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account • Tuition Assistance
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