Senior Escrow Oversight Specialist

🕒 October 9

🇺🇸 United States – Remote

💵 $22 - $25 / hour

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Logo of Carrington Holding Company, LLC

Carrington Holding Company, LLC

1001 - 5000 employees

Founded 2003

🏠 Real Estate

💸 Finance

🤝 B2B

Real Estate • Finance • B2B

Carrington Holding Company, LLC is a diversified residential real estate and mortgage services platform that provides end-to-end homeownership solutions. It operates retail, wholesale and correspondent mortgage lending channels (including products for borrowers with lower credit or down payments), mortgage loan servicing (including large Ginnie Mae servicing balances), real estate brokerage (Vylla Home), title and escrow services, foreclosure trustee services, property/asset management, and alternative asset management through Carrington Capital Management. The firm also pursues acquisitions and partnerships to expand its servicing and retail capabilities and offers technology-driven tools to support borrower communications and servicing operations.

📋 Description

• Oversee loans with active mortgage insurance, including FHA, MIP, and USDA • Reconcile, process, and bulk transfer monthly FHA, PMI, and USDA payments • Communicate with FHA, PMI, and USDA vendors to obtain information, research issues, and resolve problems • Assist escrow management with boarding processes and reconciliation for recently acquired loan populations • Process pending-refinance loan reports to stop escrow disbursements • Compile spreadsheets and generate data points for daily and weekly tasking and monthly business reviews • Conduct quality-control reviews of junior-level associates and report findings to escrow management • Escalate complex escrow issues to team leads or management and recommend solutions • Complete tasks in accordance with regulatory requirements and company policies • Perform additional duties and special projects as assigned

🎯 Requirements

• High school diploma or equivalent required • College education preferred but not required • Previous experience using mortgage loan servicing and loan originating systems such as FiServ/Sagent, Encompass, Digital Portal, AutoPilot, and OnBase • Three to four years of banking, finance, mortgage, or escrow experience • Proficient knowledge of Microsoft Excel, Teams, and Outlook • Ability to perform Escrow Liaison Level II and Escrow Liaison Senior duties • Ability to communicate effectively with staff and management internally and externally • Ability to meet strict deadlines • Ability to troubleshoot moderate to highly complex escrow issues and make impactful decisions • Ability to self-motivate and work with limited supervision • Strong math skills and ability to balance and check results for accuracy • Ability to organize and prioritize work while assisting less experienced team members and trainees • Ability to communicate orally accurately, audibly, and quickly

🏖️ Benefits

• Comprehensive healthcare plans for you and your family • Discretionary 401(k) match of 50% of the first 4% of pay contributed • Fitness, restaurant, retail, and other discounts through the employee portal • Customized training programs to help you advance your career • Employee referral bonuses • Educational reimbursement • Carrington Charitable Foundation community contributions

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