Security Assurance Specialist

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $60k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Case IQ

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

Case IQ is a leading provider of case management software designed to aid modern investigation teams. The platform offers multi-channel intake, configurable workflows, and advanced analytics to help organizations across various industries handle cases efficiently. With a focus on ethics and compliance, HR, fraud, and security cases, Case IQ leverages AI-powered tools to streamline investigations and ensure confidentiality. The software is adaptable to meet specific organizational workflows, improving productivity and mitigating risks. Trusted by professionals in education, energy, financial services, government, healthcare, and more, Case IQ is committed to supporting its clients in creating a safer workplace environment.

📋 Description

• Support customer security questionnaires, RFPs, due diligence requests, and follow-up questions using approved content and guidance • Maintain an organized library of approved questionnaire responses, security documentation, and supporting evidence • Coordinate with Information Security, Compliance, Legal, Product, Engineering, IT, and Sales to gather accurate answers and identify appropriate reviewers • Track customer security requests, deadlines, owners, and outstanding items • Help maintain the Case IQ Trust Center by keeping published security and compliance information current and flagging gaps • Prepare customer-facing responses and route requests for policies, certifications, and privacy materials • Learn Case IQ’s products, security practices, and compliance commitments to recognize requests needing specialist review • Document repeatable Customer Assurance workflows, response standards, and lessons learned • Support continuous improvement of the customer security review process and coordinate between Sales and internal subject-matter experts

🎯 Requirements

• Early-career experience in a customer-facing, SaaS operations, security, privacy, compliance, sales operations, or related role; internships, co-op terms, or equivalent experience are welcome • Strong written communication skills and attention to detail • Ability to turn technical input into clear, accurate customer-facing responses • Good organizational and project-tracking habits • Ability to manage several requests and deadlines with guidance • Interest in information security, privacy, compliance, or enterprise software • Willingness to learn Case IQ’s products and security program • Comfort working with documents, spreadsheets, knowledge bases, and shared collaboration tools • Ability to ask thoughtful questions, identify missing information, and escalate requests requiring expert review • Collaborative working style and ability to build constructive relationships with Sales, Legal, Compliance, Security, Product, Engineering, and IT teams • Basic understanding of access control, encryption, incident response, SOC 2, ISO 27001, or data protection • Highest level of discretion in handling and protecting data and sensitive information • Nice to have: experience assisting with security questionnaires, RFPs, customer due diligence, or Trust Center content • Nice to have: familiarity with SOC 2, ISO 27001, NIST, GDPR, or PIPEDA • Nice to have: exposure to SaaS sales, customer success, procurement, legal operations, or compliance work

🏖️ Benefits

• Work remotely within a flexible work environment • Competitive company-paid benefits plan • Generous professional development budget • RRSP/401k matching program • Half-day Fridays in the summer