Staff Site Reliability Engineer

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Caseware

WebsiteLinkedInAll Job Openings

201 - 500 employees

💸 Finance

🏢 Enterprise

☁️ SaaS

Finance • Enterprise • SaaS

Caseware is a global leader in providing software solutions for accounting, auditing, and financial reporting. Their products, such as Caseware Cloud and Caseware Working Papers, are designed to modernize accounting practices, streamline audits, and provide robust financial reporting tools for accounting firms, corporations, and government entities. Caseware is renowned for integrating advanced technologies, including AI-driven tools, to enhance efficiency and insight for its users. Their offerings are localized to meet regional standards and cater to diverse sectors, including public and private organizations. With a focus on transformation through technology, Caseware supports over 500,000 accounting professionals in more than 130 countries.

📋 Description

• Drive reliability engineering initiatives and operational excellence for mission-critical services running on AWS and Kubernetes • Design, implement, and improve deployment, release, and rollback strategies across distributed systems • Establish secure-by-default CI/CD pipelines with automation, governance, and policy-driven controls • Enhance platform observability through metrics, logs, tracing, and actionable alerting • Define and mature SLIs, SLOs, and reliability standards • Lead high-severity incident response and post-incident reviews • Partner with engineering teams to improve platform standards, service resilience, runtime performance, and reliability practices • Mentor engineers on cloud-native technologies, SRE principles, and operational excellence • Design, build, and evolve foundational systems, tooling, and operational practices • Architect scalable distributed systems and optimize Kubernetes and AWS infrastructure • Reduce operational toil, improve system performance, increase platform reliability, and support business growth

🎯 Requirements

• 8+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, or related cloud-native engineering roles • Deep expertise in AWS, including EKS, IAM, VPC, Lambda, CloudFront, S3, and cloud networking/security • Advanced experience operating and scaling production Kubernetes environments • Strong hands-on experience with Istio service mesh • Proven expertise with Infrastructure as Code, preferably AWS CDK • Experience building and managing CI/CD pipelines using GitHub Actions or similar platforms • Strong troubleshooting, performance optimization, and incident management experience in distributed systems • Excellent communication, collaboration, and technical leadership skills • Experience designing and operating monitoring, logging, tracing, and alerting solutions • Knowledge of AWS CloudWatch, OpenTelemetry, AWS X-Ray, and Kubernetes observability tooling • Experience defining SLIs, SLOs, alerting strategies, runbooks, and reliability metrics • Proficiency in TypeScript and Node.js • Experience building scalable backend services, APIs, and event-driven systems • Understanding of Kubernetes architecture, controllers, Gateway API, ingress management, and service networking • Experience implementing zero-trust architectures, mTLS, and service-to-service security controls • Automated testing, code reviews, and observability-driven development practices • Understanding of resilience engineering, autoscaling, disruption management, failure testing, and safe deployment strategies • Experience with progressive delivery, regulated or security-sensitive SaaS environments, FinOps, internal developer platforms, or cloud-native certifications is nice to have

🏖️ Benefits

• Flexible work options • Remote opportunities • Generous time-off policies • Competitive salary • Health insurance • Retirement plans • Recognition programs • Performance bonuses • Opportunities for career growth • International projects • Collaboration with a diverse, global team • Inclusive and equitable workplace • Accommodations during the application or interview process