Federal Indian Hospitals Claims Helper – Inuktitut

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🔥 46 minutes ago

🇨🇦 Canada – Remote

💵 $60k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Castlemain

Castlemain

51 - 200 employees

Founded 2011

⚖️ Legal

📣 Marketing

💼 Consulting

Legal • Marketing • Consulting

Castlemain is a community-centered communications and support firm that helps individuals, families, and communities engage with class action settlements, government and community programs, and other complex systems. The company provides trauma-informed, culturally grounded claimant support, multilingual and court-approved noticing campaigns, settlement navigation, capacity-bridging, community engagement, and data-informed experience and compliance services. Castlemain partners with law firms, governments, Indigenous organizations, claims administrators and foundations, and combines lived experience (including a majority-Indigenous team), project management, technology, and rigorous compliance frameworks to deliver trusted, accessible programs across Canada and North America.

📋 Description

• Provide trauma-informed, culturally safe support to Class Members virtually and in person • Guide Class Members through claim forms, resources, and the claims process • Collaborate with Claims Helpers to provide coordinated support and address service gaps • Build and maintain relationships with communities, organizations, and local partners • Assist with claim completion, status updates, appeals, and connections to mental health, legal, and cultural support • Participate in ongoing training and learning to strengthen skills • Contribute to a safe, healthy, and respectful workplace • Comply with applicable health and safety legislation and organizational policies • Participate in safety initiatives and support prevention of risk and injury

🎯 Requirements

• Working proficiency in Inuktitut • Three years or more of experience working with Indigenous Peoples and communities, through community, professional, or lived experience • Strong knowledge and awareness of Indigenous culture, history, and the impacts of trauma • In-depth understanding of colonial policies, discriminatory laws, impacts of colonization on Indigenous peoples, and Indigenous community governance structures • Ability to travel across Canada, up to 45% of the role, with individual trips of up to 7–10 days • Intermediate understanding of technology and online platforms, or strong aptitude for learning new tools quickly • Ability to access a local airport and possible nearby work locations • Access to a quiet workspace and internet • Bilingual proficiency in English and Inuktitut • Successful completion of a Criminal Record Check and Vulnerable Sector Check as a condition of employment

🏖️ Benefits

• Rewarding benefits package • Northern Allowance may be available for candidates living in northern or remote communities • Permanent full-time employment • Ongoing training and learning • Accessible and supportive hiring process, including accommodations

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Remote Claims Helper supporting Indigenous claimants through Canada’s Federal Indian Hospitals Settlement. Providing trauma-informed, bilingual English-Inuktitut guidance across Canada.

🇨🇦 Canada – Remote

💵 $60k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior