Sales Consultant, Service

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🕒 6 days ago

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Causa Certa

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2025

⚖️ Legal

💼 Consulting

👥 B2C

Legal • Consulting • B2C

Causa Certa is a Brazil-based, Santa Catarina–headquartered online advisory and case‑management service that helps workers who suffered accidents secure INSS (Brazilian social security) benefits. They offer a free, 15‑minute human assessment via WhatsApp, assist in organizing medical evidence, coordinate with legal partners, and accompany clients through the administrative and judicial steps until retroactive payments and monthly benefits are received. They emphasize plain language, human support (no chatbots), no upfront fees, nationwide remote service, and claim outcomes based on their cases served (1,500+ workers, 67% deferment rate).

📋 Description

• Conduct proactive prospecting of potential clients. • Consultatively determine whether the client is entitled to the accident benefit. • Conduct client qualification, recording a clear and concise summary of each case. • Forward the client to the closing stage, considering the sale complete after the contract is signed. • Collect and verify the required initial documentation (ID (RG) or Driver's License (CNH), legible proof of address, and signed contract). • Ensure an empathetic, courteous, and professional service throughout the client journey.

🎯 Requirements

• Good verbal and written communication. • Organizational skills and attention to detail. • Comfortable working with targets and a commercial routine. • Proactive, results-oriented profile. • Previous experience in sales, customer service, or call center preferred.

🏖️ Benefits

• Birthday day off • Totalpass • Birthday voucher (Vale Card) • Dental insurance • Salary advance • Medical insurance • MediQuo • Commission • Meal allowance • Remote work (Home office)