Project and Implementation Specialist

🕒 September 30

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 16%

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Common CENTS™ Solutions, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

🍽️ Food & Beverage

📦 Logistics

💼 Consulting

Food & Beverage • Logistics • Consulting

Common CENTS™ Solutions, Inc. is a company that specializes in comprehensive food service and hospitality management software solutions. The company provides a range of digital tools aimed at enhancing food service operations in healthcare facilities, senior living communities, and other dining venues. Their software suite includes point-of-sale systems, cashless payment solutions, mobile ordering, in-room dining management, and meal plan personalization. They focus on streamlining dietary management, reducing food costs, and improving the quality and personalization of meals for residents and patients. Additionally, Common CENTS serves a broad range of industries, such as corporate dining, university dining, and retail restaurants. Their mission is to improve not only their clients' operations but also the experience for their clients' customers, ensuring high standards of nutrition and service.

📋 Description

• Implement projects as assigned by the Director of Professional Services • Conduct system implementations, on-site installations, hardware staging, and training • Work closely with Project Managers to map out and complete project deliverables according to project requirements • Maintain communication with customers and internal departments on escalated incidents • Address escalations from other departments • Embrace innovative approaches to product and services implementation strategy • Perform other duties as assigned

🎯 Requirements

• 2+ years’ experience in a professional services role with an understanding of the fundamentals of training and implementation processes • Implementation experience with a strong focus on customer service • Ability to communicate technical or complex topics to non-technical audiences • Ability to take on new challenges with a results-oriented attitude and a sense of vision and purpose • Desire to learn new things and evolve in competencies in different areas • Proven track record for problem solving and multitasking • Strong interpersonal skills with customers, vendors, colleagues, and prospects • Excellent written and oral communication skills along with active listening skills • Patience, flexibility, and ability to effectively problem solve under pressure • Strong sense of integrity and trust • Experience with Healthcare, Senior Living, or Food Service is a plus • A valid Driver’s License is required • Ability to travel up to 50% of the time

🏖️ Benefits

• Opportunity to work remotely • Up to 50% on-site travel required • Scheduled weekly hours: 40

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