Wholesale Account Manager

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🕒 October 2

🌾 Iowa – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 10%

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Logo of CCR GROUP

CCR GROUP

51 - 200 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

CCR GROUP is a company that specializes in providing omnichannel service solutions, cloud transition consulting, and advanced call center management services. Founded in 2011, CCR focuses on integrating systems for process management, customer experience, and communications centers. The company offers cloud-based call center platforms ensuring easy management, scalability, and enhanced customer satisfaction, supported by strong analytics capabilities. CCR also guides businesses in migrating to cloud-based infrastructures, optimizing their IT setups. With products like EasyConnect Video, CCR strengthens customer interaction through innovative video communication solutions. It operates across various sectors including banking, insurance, telecommunications, and e-commerce, offering comprehensive solutions tailored to company-specific needs.

📋 Description

• Build and maintain a qualified pipeline of Carrier, Aggregator, and VAR prospects across an assigned territory or vertical segment • Research target accounts and execute outbound prospecting through cold outreach, trade show relationships, channel referrals, and warm introductions • Navigate multi-stakeholder buying processes across network engineering, product, procurement, and executive contacts • Manage pipeline in HubSpot and internal systems with accurate stage, close date, and MRR forecasting • Lead commercial conversations on pricing, term length, volume commitments, and NRC/MRC structure • Partner with Pricing Desk and Sales Engineering on complex multi-site, multi-carrier, and mixed-access quotes • Support MSA negotiations and qualify deals using off-net and build cost structures • Maintain account plans covering contacts, products, renewal timelines, expansion opportunities, and open issues • Execute QBRs with strategic accounts and provide product recommendations and expansion proposals • Identify cross-sell and upsell opportunities and own renewal conversations 90+ days in advance • Introduce partners to the wholesale portal and API during onboarding and track integration milestones • Execute new client onboarding and hand off signed deals to Implementation with a complete order package • Stay engaged through installation as the client’s advocate and coordinate internal responses to account health issues • Participate in weekly pipeline reviews and deal strategy sessions with the Director of Wholesale • Provide field feedback on pricing sensitivity, competitive pressure, integration friction, and product gaps

🎯 Requirements

• Bachelor’s Degree • 7+ years of experience in telecom sales, channel sales, or wholesale account management • Track record of meeting or exceeding MRR-based quotas • Experience selling to or through Carriers, Aggregators, or VARs • Working knowledge of DIA, broadband, and Ethernet (EPL/EVPL, E-Line/E-LAN) • Fluency in telecom commercial terminology, including MRR/ARR, NRC/MRC, A-LOC/Z-LOC, off-net/Type II pricing, SLA structures, and contract terms • Proven ability to manage multi-stakeholder sales processes with technical and commercial buyers • Strong organization and self-management skills; ability to run 20–40 accounts at different stages • Prior experience at a telecom aggregator, CLEC, master agent, or network services provider preferred • Familiarity with NNI, LOA, cross-connects, and POP architecture preferred • Experience supporting or driving API or portal integration adoption preferred • Comfort with quoting tools and bid desk workflows preferred

🏖️ Benefits

• Free daily lunch for onsite team members in Cedar Rapids • Comprehensive health benefits • Gym membership reimbursement • 401(k) • Paid time off • Ongoing development opportunities • Remote work option

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