People Operations, Systems & Analytics Manager

🕒 October 17

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $40 - $45 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📉 Data Analyst

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CDP Community

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💼 Consulting

📣 Marketing

🤝 Non-profit

Consulting • Marketing • Non-profit

CDP Community is a nonprofit partnership that helps public media stations increase fundraising through collaborative best practices, technology, and shared services. They develop and scale proven marketing and fundraising strategies via CDP Labs, provide CRM and marketing-automation platforms and reporting, and offer a full-service Member Services Bureau that handles transactional and analytic work so stations can focus on engagement and major-donor relationships.

📋 Description

• Administer annual merit, compensation, and bonus cycles, including system configuration, data preparation, validation, audit controls, reporting, and coordination with People and Finance partners • Maintain salary grades, compensation structures, and related system data • Produce analysis supporting compensation decisions and consistent program administration • Serve as a primary technical administrator for HRIS and connected People platforms • Configure systems, manage user access and business rules, import data, troubleshoot issues, coordinate with vendors, and optimize platforms • Develop recurring and ad hoc workforce reporting, dashboards, and executive-ready insights • Prepare Board reporting, workforce metrics, engagement and pulse survey results, and inclusion and culture measures • Manage People-related reporting and compliance processes, including ACA, EEO-1, Form 5500, and applicable federal and state requirements • Support internal and external audits • Coordinate operational and technical components of annual Open Enrollment, including system setup, testing, employee data validation, enrollment reporting, and vendor/payroll reconciliation • Design and implement workflow automation, AI-enabled tools, and employee and manager self-service solutions • Lead People Operations projects • Maintain process maps, standard operating procedures, data definitions, controls, and end-user documentation

🎯 Requirements

• Five or more years of progressive experience in People Operations, HRIS, compensation, benefits, workforce analytics, or a related technical HR discipline • Experience independently managing complex cycles or projects • Hands-on experience administering an HRIS or People platform such as ADP Workforce Now, ChartHop, or a comparable system • Experience with HRIS configuration, data management, security, reporting, testing, and issue resolution • Strong technical reporting and analytical skills • Advanced Excel capability • Experience leveraging Microsoft Copilot to build dashboards and metrics • Working knowledge of compensation administration, including merit and bonus cycles, salary grades, pay structures, data validation, and compensation reporting • Experience supporting benefits administration and Open Enrollment • Familiarity with ACA, EEO-1, Form 5500, audit, and other HR compliance requirements • Ability to maintain data integrity, establish controls, reconcile information across systems, identify root causes, and communicate findings to technical and nontechnical audiences • Experience improving workflows through automation, AI-enabled tools, integrations, or low-code solutions • Sound judgment regarding responsible use of employee data and technology • Strong project management, documentation, vendor management, collaboration, and communication skills • Ability to manage multiple deadlines and handle sensitive information with discretion • Bachelor's degree or equivalent work experience preferred • Relevant HR, compensation, benefits, analytics, project management, or HR technology credentials are a plus

🏖️ Benefits

• Potential to convert from contract to permanent employment after one year • Professional development support • Equal employment opportunity • Reasonable accommodations for applicants with disabilities

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