Senior Advisor, Product Line Management, Implementation Services

🔥 38 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

💵 $147k - $234.8k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Ciena

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1985

📡 Telecommunications

🔧 Hardware

💰 Series C on 1995-12

Telecommunications • Hardware • Networking

Ciena is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation.

📋 Description

• Act as the highest-level implementation portfolio resource for complex or high-risk opportunities, service design decisions and business challenges • Convert evolving customer deployment needs into repeatable, profitable and differentiated services • Provide expert guidance across optical, routing and switching, software, Navigator/MCP and multi-domain implementation environments • Own services portfolio strategy, roadmap, lifecycle and commercial performance • Build detailed P&Ls for complex service opportunities • Monitor portfolio-level P&L and financial KPIs, identifying trends and variances • Connect opportunity-level financial decisions to broader business outlook and profitability • Translate customer, regional, delivery, product and market signals into portfolio requirements and investment recommendations • Lead or govern New Service Introduction activities from business case through post-launch review • Partner across Sales, Services, Delivery, Product PLM, Engineering, Marketing, Finance, Legal, Supply Chain, Partner Management and regional leadership • Support complex opportunities and RFx responses • Develop portfolio KPIs and recommend corrective actions and growth priorities • Define repeatable deployment and migration patterns, estimating approaches, work packages, automation opportunities and commercial constructs • Resolve ambiguous cross-portfolio issues involving scope, effort, acceptance, dependencies, delivery risk and margin • Mentor and coach P3 and P4 PLMs • Represent Implementation Services in strategic customer engagements and executive-level reviews

🎯 Requirements

• Bachelor’s degree in Engineering, Business Administration or equivalent relevant experience • Typically 10+ years of relevant telecommunications, professional services, product management or service portfolio experience • Demonstrated expertise in implementation, deployment and migration services, including commercial and delivery considerations • Track record of leading major, complex, cross-functional initiatives with limited direction • Strong financial acumen, including P&L, pricing, costing, margin and investment analysis • Demonstrated ability to build opportunity-level P&Ls and interpret the full portfolio P&L • Executive-level written, presentation, facilitation and customer-engagement skills • Experience with Ciena optical, routing and switching, software and Navigator/MCP portfolios • Experience with automation, telemetry, AI-assisted operations or repeatable deployment tooling • Experience developing global rate cards, estimating models or partner-enabled delivery strategies

🏖️ Benefits

• Development opportunities • Flexible work arrangements • Medical, dental, and vision plans • 401(K) (USA) with company matching • DCPP (Canada) with company matching • Employee Stock Purchase Program (ESPP) • Employee Assistance Program (EAP) • Company-paid holidays • Paid sick leave • Vacation time • Paid Family Leave and other leaves of absence • Discretionary incentive bonus eligibility for non-Sales employees • Sales commission eligibility for Sales employees

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