
10,000+ employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.
🔥 48 minutes ago
🗣️🇫🇷 French Required
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10,000+ employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.
• Support patients and health care providers by providing information on Patient Support services, specific diseases, and therapies based on manufacturer materials and product monographs • Assist patients and caregivers with assessments related to Patient Support services • Liaise between patients, families, and health care providers regarding medication access • Address inquiries about program services, disease states, and products • Provide ongoing disease-state and product support to promote patient adherence • Refer patients to health care providers for clinical questions beyond program materials • Document patient information and interactions in the electronic patient record • Conduct ongoing file reviews and updates reflecting the patient journey • Follow case-management protocols, including data collection, follow-up, therapy disruption/discontinuation monitoring, adverse-event reporting, and liaison with primary health care providers • Collaborate with reimbursement specialists and physicians to secure therapy funding and explore alternatives • Coordinate and track patient services according to KPIs to expedite therapy access • Participate in specialized therapy training sessions provided by the pharmaceutical team • Attend pharmaceutical and patient meetings, conferences, and work with patient associations and advocacy groups as needed • Coordinate with health care providers, pharmacies, and infusion/injection clinics on treatment logistics and issue resolution • Maintain communication with the manager, team, and client regarding patient-case management • Assist with training new Nurse Case Managers and provide feedback on protocols, databases, processes, and interdepartmental processes • Report adverse events and severe adverse events according to program procedures • Perform other assigned duties and tasks; may be required to be on standby/on call
• A Diploma in health care or a related field, with a preference for Bachelor’s degree • Licensed Nurse (RN or RPN/LPN) with active registration from the College of Nurses in the province of employment is required • Minimum of two (2) to five (5) years in the healthcare, pharmaceutical, insurance or related fields • Ideal candidates should be nurses with healthcare and case management background in medical/hospital settings, insurance or bio-pharmaceutical industry • Fluency in French and/or English may be required depending on program and geographic location • At least five years of experience in application and systems design and implementation in a development environment • At least three years of experience in a similar team lead role or equivalent • Extensive experience with relevant development technologies • Continuous professional development • Experience successfully leading, coaching, and managing an application or software development team • Experience designing and developing applications or software, conducting design and code reviews, providing time, cost, and resource estimates, and developing project plans and activities • Experience with application coding standards, software standards, processes, procedures, and quality management, including software documentation • Experience working with an agile software development methodology or framework • Experience managing employee performance and creating an environment for team members to perform at their best • Knowledge of formal change and release management processes • Knowledge of software architecture and design patterns • Experience gathering business requirements and designing appropriate applications and databases • Problem-solving and analytical abilities • Ability to work effectively across functions and within a small team • Team leadership, delegation, task assignment, motivation, and training abilities • Ability to think logically, clearly, conceptually, creatively, and innovatively
• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities • Reasonable accommodations during the employment process and employment
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