Sales Coordinator

🕒 4 days ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Coordinate day-to-day sales support activities for assigned accounts, programs, and business processes • Manage work from a shared inbox and Salesforce queue, responding to customer and sales team requests • Support customer onboarding, audits, reporting requests, account administration, and other operational activities • Analyze reports and transaction issues, investigate root causes, and route corrective actions to internal teams • Collaborate with sales, shared services, operations, IT, suppliers, external partners, and customers to resolve account, data, system, enrollment, and compliance issues • Monitor customer account health and program performance • Prepare and maintain process documentation, work instructions, reporting outputs, and support materials • Provide communication and updates to internal stakeholders and customers, including participating in and eventually leading customer calls • Identify inefficiencies and recommend scalable process enhancements • Assist with training, knowledge transfer, and ongoing support for internal users on systems, processes, and program requirements

🎯 Requirements

• Experience in sales operations, business operations, program coordination, customer support, supply chain support, or a related field • Strong working knowledge of Salesforce • Intermediate to advanced Excel skills with the ability to review, interpret, and analyze reports • Working knowledge of Smartsheet is beneficial • Strong analytical skills with the ability to identify discrepancies, investigate issues, and support practical business decisions • Excellent written and verbal communication skills, including confidence in communicating directly with customers and leading calls when needed • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines • Experience supporting administrative processes such as onboarding, audits, reporting, and account maintenance • Ability to work cross-functionally and build effective relationships with both internal stakeholders and external partners • Basic understanding of GPOs and health licensing requirements is preferred • Experience in pharma, healthcare, logistics, or other regulated environments is helpful but not required

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities