Senior Nurse Case Manager – Rare Disease

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $76.2k - $119.5k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Manage case support for assigned physicians, hospitals and clinics within a defined geography • Coordinate care, reimbursement, clinical monitoring and issue resolution to help patients access services and drug therapy • Provide medical support and education to patients and health care providers on disease, therapy and disease management • Deliver inbound and outbound telephone support, including maintenance and adherence calls • Apply case-management protocols covering clinical monitoring, data collection, patient follow-up, compliance, therapy disruption or discontinuation, and adverse event reporting • Coordinate documentation needed to obtain prescription drug coverage through private, public and federal funding programs • Work with insurers, physician offices, health care professionals, pharmacies and agencies to identify reimbursement solutions, coordinate drug delivery and resolve issues • Maintain accurate case information, manage databases and complete ongoing audits of files and captured data • Communicate with the manager, team and client regarding patient case management • Attend patient meetings, conferences and specialized therapy training • Build relationships with patient associations, advocacy groups and pharmaceutical partners • Collaborate with program colleagues to develop and implement disease-management programs, patient materials, compliance parameters, needs assessments and protocols • Support training of new Nurse Case Managers through shadowing and call monitoring

🎯 Requirements

• Fluency in both French and English is mandatory • Bachelor’s degree or Registered Nurse diploma • At least five years of nursing experience • Health care and case-management experience in a medical or hospital practice, insurance environment or biopharmaceutical industry • Experience in third-party reimbursement, pharmaceutical sales, managed care, clinical support or a related area is an asset • Ability to understand and communicate medical information clearly and appropriately • Strong patient focus, customer service, telephone etiquette and written and verbal communication skills • Ability to work autonomously, prioritize competing deadlines, multitask and perform effectively under pressure • Strong negotiation, interpersonal, leadership, analytical, mathematical, business and financial skills • Excellent attention to detail, organization and problem-solving capability • Proficiency in Microsoft Outlook, Word and Excel • Strong internet research and general computer skills

🏖️ Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities • Reasonable accommodations during the employment process and employment