Senior Cybersecurity Solutions Engineer

🕒 September 2

🇺🇸 United States – Remote

💵 $93.3k - $163.2k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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Center for Internet Security

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2000

🔒 Cybersecurity

📋 Compliance

🤖 Artificial Intelligence

Cybersecurity • Compliance • Artificial Intelligence

Center for Internet Security is an organization dedicated to enhancing the cybersecurity posture of businesses and individuals. It provides resources and tools focused on improving baseline cybersecurity measures, encouraging adherence to best practices, and ensuring compliance with privacy regulations. Their mission involves promoting improved security and resilience through collaboration and the sharing of knowledge and resources.

📋 Description

• Serve as the technical SME across the CIS cybersecurity portfolio, including MDR, MXDR, MDBR/MDBR+, Albert Network Monitoring, CIS Hardened Images, CIS SecureSuite, networking, and cloud security • Provide hybrid pre-sales and post-sales engineering support through technical discovery, solution design, demonstrations, proofs of concept, onboarding, deployment guidance, escalation management, and issue resolution • Own technical customer onboarding for assigned accounts, accelerating time to value and protecting revenue recognition and customer satisfaction • Partner with CIS Services Account Executives and Senior Account Executives throughout the government sales cycle, including procurement, security reviews, and technical evaluations • Work within the CSE/TAM operating model alongside Technical Account Management to support customers from pre-sales through onboarding, adoption, and renewal • Engage customers and internal stakeholders through phone, video, and possibly in-person meetings • Mentor and upskill solutions engineers, broadening team competency across managed security services • Develop enablement content, runbooks, demonstration environments, and best-practice documentation • Deliver professional presentations and technical demonstrations via phone, web technologies, and live or virtual conferences • Synthesize customer feedback to inform Product Management priorities and executive decision-making • Identify cross-sell and upgrade opportunities; assist sales through deal closure and develop use cases, case studies, and testimonials • Track account contacts, opportunities, and support activity in Salesforce • Represent CIS and present at conferences or product meetings as necessary • Perform other assigned tasks and responsibilities

🎯 Requirements

• Bachelor's degree in technical or business discipline • 5+ years of sales engineering, solutions engineering, or technical account management experience in cybersecurity, with demonstrated pre-sales and post-sales responsibilities • Deep knowledge of managed security services, including MDR, EDR/XDR/MXDR, NDR/IDS, and DNS-layer security • Direct experience with CrowdStrike Falcon and/or Sophos platforms • Strong network engineering fundamentals, including TCP/IP, routing, firewalls, and network sensor/IDS deployment • Working knowledge of AWS, Azure, or GCP, including hardened/secured image concepts • Understanding of U.S. SLTT government environments, procurement, and public-sector sales cycles • Experience mentoring, training, or technically leading other engineers • Proactive, customer-first communication style and willingness to engage by phone and drive issues to full resolution • Strong verbal and written presentation and communication skills, including technical remote demonstrations via Microsoft Teams or real-time applications • Familiarity with Salesforce and Microsoft Office • Ability to work independently and collaboratively in a fast-paced environment • Ability to travel as needed • Must be authorized to work in the United States • Plus: Experience supporting U.S. SLTT agencies, nonprofits, or MS-ISAC/EI-ISAC member organizations • Plus: Related security and technical certifications, such as Security+, CISSP, GIAC, CrowdStrike CCFA/CCFH, Sophos certifications, or cloud certifications • Plus: Experience with SOC workflows, incident escalation, and vulnerability management • Plus: Experience with MS Windows, Windows Server, Linux, VMware vSphere and Workstation, and scripting