Network Operations Engineer

🔥 12 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🛜 Network Engineer / Network Administrator

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 71 days.
• No salary listed.

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Centrilogic

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

💼 Consulting

📦 Logistics

📣 Marketing

💰 Private Equity Round on 2018-06

Consulting • Logistics • Marketing

Centrilogic is a global provider of end-to-end IT transformation solutions, helping organizations realize their digital potential. They offer services including digital advisory and strategy, application development and optimization, cloud solutions, data and AI-driven insights, managed infrastructure, and cybersecurity. Centrilogic partners with leading technology platforms to deliver scalable and secure IT services tailored to meet industry-specific needs, enabling businesses to innovate and thrive. With a focus on custom solutions, Centrilogic helps enterprises navigate complex technology challenges and drive business growth through smart technology adoption.

📋 Description

• Support customer-focused network operations, including technical planning, execution, and project-related discussions with customers • Handle day-to-day tickets, including troubleshooting carrier issues, firmware patching, and firewall policy tuning • Troubleshoot and support BGP, MPLS, VPN, Dedicated Internet Access, and SD-WAN environments • Perform fault isolation, root cause analysis, performance optimization, and incident resolution • Configure and maintain Fortinet, Aruba, and Cisco firewalls, VPNs, and security appliances • Conduct network assessments and provide improvement recommendations • Provide Tier 2/3 support for escalated network and security issues • Participate in on-call rotation and after-hours maintenance • Support firewall refreshes, upgrades, and client onboarding activities • Assist with project implementation, including configuration changes, testing, and post-change validation • Collaborate with internal teams, external stakeholders, and vendors to ensure seamless service delivery and client satisfaction • Contribute to repeatable processes, ITSM best practices, continuous improvement, and operational maturity

🎯 Requirements

• 7–10 years of hands-on experience with enterprise networking technologies • Experience with Fortinet FortiGate, FortiManager, FortiSASE, Aruba LAN and Firewall, Aruba ClearPass, and Cisco network solutions • Experience supporting and troubleshooting SD-WAN environments • Strong knowledge of network security, access control, routing, and connectivity services in complex enterprise and multi-site customer environments • Strong understanding of TCP/IP, BGP, OSPF, VLANs, NAT, and VPN • Experience with firewall rule management, UTM features, and IPS/IDS • Familiarity with centralized management platforms and logging tools • Ability to troubleshoot complex network and security issues • Excellent communication and documentation skills • Experience working in an MSP or multi-tenant environment is a strong plus • Experience with other security platforms such as Cisco ASA, Palo Alto, WatchGuard, Pfsense, or Meraki is an asset • Knowledge of scripting or automation such as Python or PowerShell is a bonus • Exposure to cloud networking and security concepts across Azure, AWS, or similar platforms • Knowledge of business and technology processes within enterprise IT environments • Proven experience managing and resolving technical escalations in customer-facing or enterprise environments • Strong understanding of ITSM frameworks such as ITIL and enterprise operational best practices • Proven experience contributing to process improvement and operational maturity • Knowledge of IT infrastructure monitoring systems such as LogicMonitor or SolarWinds • University degree or college diploma in Computer Science, Information Systems, or related fields is preferred

🏖️ Benefits

• Participation in on-call rotation and after-hours maintenance as needed • After-hours escalation and change-window availability • Fortinet NSE 4/5/6/7 certifications are highly desirable; equivalent networking or security certifications are an asset

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