Product Owner – Insurance

🕒 July 20

🐊 Florida, New Jersey, +1 more states – Remote

🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $87k - $127.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Crum & Forster

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛡️ Insurance

⚕️ Healthcare Insurance

Insurance • Healthcare Insurance

Crum & Forster (C&F) is a leading national property & casualty insurance company with a large, diversified specialty platform. Established in 1822, C&F provides specialty and standard commercial lines insurance products through its admitted and surplus lines insurance companies. With a written premium of $5. 3 billion as of 2023, C&F has an A. M. Best financial strength rating of “A” (Excellent). The company prides itself on creative, flexible, and client-focused solutions, recognized for superior customer service, claims, and risk engineering services. C&F employs over 2000 people across the United States and has earned several workplace awards for its employee-first focus and commitment to diversity, equity, and inclusion. C&F is part of Fairfax Financial Holdings Limited, engaged in property and casualty insurance and reinsurance.

📋 Description

• Partner with business leadership to develop and maintain a comprehensive product roadmap aligned with operational and business objectives • Prioritize features and enhancements based on business value, technical constraints, risk, and regulatory requirements • Balance competing priorities across multiple insurance products while managing stakeholder expectations • Collaborate with Portfolio Management to ensure alignment with enterprise-wide initiatives • Define measurable success criteria for product implementations and track outcomes • Evaluate opportunities to improve workflows, user experience, and operational effectiveness across supported platforms • Serve as the accountable owner for the product backlog, ensuring clarity, transparency, and continuous prioritization • Write clear business requirements, user stories, and comprehensive acceptance criteria • Translate complex business needs into actionable product and process solutions for development teams • Lead Agile ceremonies including backlog refinement, sprint reviews, and related planning activities • Coordinate with Program Increment (PI) Planning sessions to ensure alignment with broader delivery timelines • Use Jira and related Agile tools to manage backlog items, priorities, dependencies, and sprint progress • Collaborate with QA teams and support User Acceptance Testing prior to deployment • Develop and execute change management plans for implementations • Design and deliver targeted training sessions for stakeholders during product rollouts • Create user adoption metrics and track progress against implementation goals • Facilitate regular feedback sessions with end users to drive continuous improvement • Establish and monitor KPIs for product performance and operational efficiency • Define and track success metrics such as adoption, cycle time improvement, defect reduction, and stakeholder satisfaction • Identify optimization opportunities across platforms to improve workflow efficiency • Support disaster recovery planning and business continuity for critical systems • Occasional travel to other C&F locations for collaborative planning sessions (10%) • Regular participation in PI planning events (quarterly) • Support during implementation weekends (scheduled 4–6 times annually)

🎯 Requirements

• Bachelor's degree or equivalent experience • 3+ years of experience, preferably in insurance operations, underwriting, product ownership, product management, or business analysis • Strong ability to write clear, detailed business requirements, user stories and acceptance criteria • Experience using Jira or similar work management tools to manage product backlogs, stories, and sprint activities • Demonstrated ability to translate complex business needs into actionable product and process solutions • Demonstrated ability to prioritize competing stakeholder needs and make effective tradeoff decisions based on value, risk, and delivery constraints • Working knowledge of Agile methodologies and experience in Scrum environments • Strong analytical capabilities with data-informed decision-making skills • Excellent communication and presentation skills for technical and non-technical audiences

🏖️ Benefits

• Competitive compensation package • Generous 401K employer match • Employee Stock Purchase plan with employer matching • Generous Paid Time Off • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing • A core C&F tenet is supporting your career development, so we provide a wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path • A dynamic, ambitious, fun and exciting work environment • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community