Client Success Manager

🔥 15 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $45k - $60k / year

⏰ Full Time

🟢 Junior

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CGI Digital

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1988

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

CGI Digital is a dynamic digital marketing agency dedicated to enhancing the online presence of small to medium-sized businesses across the United States. With a focus on community growth, CGI Digital offers a variety of services including video production, website design, SEO, social media marketing, and graphic design. Their mission is to strengthen the connection between commerce and community while generating leads and supporting local institutions.

📋 Description

• Serve as the primary point of contact for a portfolio of small business clients • Build meaningful, consultative relationships rooted in trust • Translate analytics and performance insights into clear, actionable next steps • Guide clients through SEO and search visibility strategies that drive growth • Identify opportunities to expand solutions that genuinely help clients’ businesses • Partner with the Account Executive and Digital Media team to ensure clients feel supported and informed

🎯 Requirements

• 1–3 years of experience in agency, account management, or client-facing digital marketing • Experience working directly with small or local businesses • Understanding of local SEO, Google Business Profiles, and search fundamentals • Confidence explaining performance metrics and optimization opportunities in simple terms • Strong communication skills • Proactive, solutions-focused mindset • Genuine desire to make a difference for every client served • Legally authorized to work in the United States

🏖️ Benefits

• Performance-based bonuses • Renewal, upsell and quarterly bonuses • Health insurance • Dental insurance • Vision insurance • 401k • Paid Family Leave • PTO • Basic Life Insurance • Employee Wellness Program

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