Cherry
201 - 500 employees
Founded 2019
🏥 Healthcare
🍽️ Food & Beverage
🏨 Hospitality
Healthcare • Food & Beverage • Hospitality
Cherry is a fintech platform that provides point-of-sale financing and payment plans for healthcare and veterinary practices, dental clinics, medspas, plastic surgery and dermatology providers. It lets consumers apply in about 60 seconds with an industry-leading approval rate, offers instant funding to practices, and handles repayments directly so providers receive payment within 2-3 business days. Cherry markets zero-interest short-term options (Pay-in-4), longer-term 0% APR promotions for qualifying treatments, reduced merchant fees, and customer support and marketing resources to help practices increase case acceptance and cash flow.
Onboarding Specialist
Job not on LinkedIn
🕒 May 21
🇺🇸 United States – Remote
💵 $87k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚀 Onboarding Specialist
🦅 H1B Visa Sponsor
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Cherry
201 - 500 employees
Founded 2019
🏥 Healthcare
🍽️ Food & Beverage
🏨 Hospitality
Healthcare • Food & Beverage • Hospitality
Cherry is a fintech platform that provides point-of-sale financing and payment plans for healthcare and veterinary practices, dental clinics, medspas, plastic surgery and dermatology providers. It lets consumers apply in about 60 seconds with an industry-leading approval rate, offers instant funding to practices, and handles repayments directly so providers receive payment within 2-3 business days. Cherry markets zero-interest short-term options (Pay-in-4), longer-term 0% APR promotions for qualifying treatments, reduced merchant fees, and customer support and marketing resources to help practices increase case acceptance and cash flow.
📋 Description
• Deliver best in class training to our customers • Prepare before calls to ensure Cherry implementation is efficient and practical • Deliver engaging narratives based on past customer successes to build initial momentum and excitement for Cherry • Leverage various softwares to effectively conduct a meaningful onboarding experience • Maximize customer usage of our platform in the first 30 days • Introduce and optimize Cherry marketing and placement with merchant partners • Provide customers with best practices and materials to increase their revenue and usage of Cherry • Provide critical feedback to our internal teams
🎯 Requirements
• 2+ years of experience in a customer-facing role • Developed passion for the customer experience • Exceptional verbal and written communication skills • Strong ability to connect interpersonally with others • Comfortable working with various software platforms • Adaptable and proven ability to troubleshoot on the fly • Problem solver with a can-do attitude and a high attention to detail • Bonus for experience with sales, customer success, or account management
🏖️ Benefits
• Medical, vision, and dental benefits • Generous equity grant • Fully remote company • Summer and winter company retreats
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