Senior Solutions Engineer

🔥 14 hours ago

🏈 North America – Remote

💵 $120k - $175k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Chromatic (we're hiring!)

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

⚡ Productivity

🏢 Enterprise

SaaS • Productivity • Enterprise

Chromatic is a visual testing and review tool that helps ensure flawless user interfaces by scanning every possible UI state across different browsers. It is designed to catch visual and functional bugs before they reach users, streamlining team sign-offs and improving the development workflow. Chromatic integrates seamlessly with tools like Storybook, Playwright, and Cypress, providing comprehensive visual coverage for end-to-end tests. It allows teams to conduct visual and interaction tests, ensuring that appearance, layout, styles, and user interactions are functioning as expected. Chromatic is trusted by engineering teams to prevent bugs and regressions, offering a centralized workspace for managing UI components, tests, and documentation. It provides easy collaboration across teams with features like UI review and status syncing, enhancing efficiency and reducing the time needed to ship high-quality UIs.

📋 Description

• Serve as a trusted technical advisor to Enterprise customers using Chromatic and integrating it into existing workflows • Develop and maintain strong customer relationships • Troubleshoot and resolve technical issues • Design tailored solutions to meet customer needs • Implement and maintain technical integrations for Enterprise accounts, including SSO setups • Support customer onboarding and account management • Help customers adopt and scale Storybook usage across large organizations • Partner with the Developer Experience team to build supporting resources • Partner with Customer Success Managers on implementation, customer experience, quarterly business reviews, and key account calls • Partner with Sales and Customer Success to identify expansion opportunities within the existing customer base • Identify and improve internal workflows • Provide customer feedback and insights to product and engineering teams • Coordinate cross-departmental efforts to ensure solution compatibility and success

🎯 Requirements

• 4+ years in a customer-facing technical role (e.g., Solutions Engineer, Professional Services Engineer) • Experience in a B2B SaaS or developer tools company is a plus • Strong background in frontend development • Familiarity with modern JavaScript tools and frameworks, such as Webpack and React • Experience with Storybook and/or Chromatic is a plus • Excellent problem-solving skills • Ability to explain complex technical concepts clearly and effectively • Strong interpersonal and communication skills • Ability to build relationships with technical and non-technical stakeholders • Highly organized and dependable • Ability to prioritize and manage multiple projects across different accounts • Self-motivated with strong time-management skills • Comfortable working in a fast-paced, dynamic environment where priorities may shift quickly • Candidates based in the Eastern Time Zone within the US or Canada must not require visa sponsorship; Chromatic is unable to sponsor visas

🏖️ Benefits

• Equity • Other benefits are referenced via the careers page, but not detailed in the posting