Account Manager, Customer Service

Job not on LinkedIn

🕒 5 days ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

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Circle Graphics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💰 Private Equity Round - Circle Graphics on 2019-10

Circle Graphics is a company for which the provided public information is unavailable: the only visible text is a web-app loading message (‘Loading application... Your web browser must have JavaScript enabled in order for this application to display correctly’). From this input alone there is no reliable information about its products, services, customers, or sector. I cannot determine whether it operates in software, printing/graphics services, marketing/design, or another field without more detail or access to the site's rendered content. Please provide additional text, a company summary, or a working link to the site so I can produce an accurate description and industry classification.

📋 Description

• Provide positive, reliable customer service with a proven track record • Communicate via phone and e-mail quickly and knowledgeably • Handle and/or escalate all customer issues/concerns • Serve customers and accommodate their requests quickly and efficiently • Understand all the steps necessary to complete each stage of a job through order entry, pre-press, print, post-press and shipping • Traffic customer orders through our order management system • Navigate through the order management system and apply notes where applicable • Possess great product and production knowledge for out-of-home applications • Interpretation of major drawing and page layout formats for artwork and color presentation.

🎯 Requirements

• Minimum two years’ Account Management/general administrative experience • Effective written and verbal communication skills, both internally and externally • Excellent grammar and proofing skills • Quick learner • Ability to “multi-task” while also reassessing priorities on a continual basis • Excellent attention to detail and follow through with communication and a sense of urgency for deadlines • Computer skills, including MS Windows Office Suite and Outlook • Ability to learn company customized software • Computer graphics or design background helpful.