
2 - 10 employees
Founded 2013
🎯 Recruiter
🛡️ Insurance
🤝 B2B
Recruitment • Insurance • B2B
Claims Recruitment Services is a specialist recruitment agency focused exclusively on claims roles within the insurance industry. They operate across the Lloyd’s, London, UK commercial and personal lines markets with capability across the UK, Europe and globally. The firm places candidates at all levels — from entry-level claims positions up to Group Chief Claims Officer — and covers specialisms including claims adjusting/handling, management & leadership, operations & data analytics, (re)insurance, delegated authority, project management, counter fraud, legacy, audit and other claims-related functions. They emphasize relationship-driven service, a proprietary 11-step psychological recruitment methodology called the Eden Ladder™, and tailored solutions for both clients and candidates. Their messaging targets both employers seeking claims talent and professionals seeking jobs, highlighting deep market knowledge and a commitment to transparency and fit.
🕒 August 3
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2 - 10 employees
Founded 2013
🎯 Recruiter
🛡️ Insurance
🤝 B2B
Recruitment • Insurance • B2B
Claims Recruitment Services is a specialist recruitment agency focused exclusively on claims roles within the insurance industry. They operate across the Lloyd’s, London, UK commercial and personal lines markets with capability across the UK, Europe and globally. The firm places candidates at all levels — from entry-level claims positions up to Group Chief Claims Officer — and covers specialisms including claims adjusting/handling, management & leadership, operations & data analytics, (re)insurance, delegated authority, project management, counter fraud, legacy, audit and other claims-related functions. They emphasize relationship-driven service, a proprietary 11-step psychological recruitment methodology called the Eden Ladder™, and tailored solutions for both clients and candidates. Their messaging targets both employers seeking claims talent and professionals seeking jobs, highlighting deep market knowledge and a commitment to transparency and fit.
• Handle incoming claims (ROCs – Record of Change), reviewing and liaising with customers • Liaise with on-site staff to understand claim details • Investigate and resolve customer complaints • Manage new job entries, contact customers, and schedule technician appointments • Update systems daily with claims progress and revised finish dates • Communicate with field staff on claims progression • Upload RAMs (Risk Assessment and Method Statements) for job resketchments
• Minimum 1 year experience as a claims handler in insurance • Experience with flood/fire and domestic property claims is ideal • Comfortable managing detail and keeping accurate records
• Flexible/remote work arrangement • Flexibility suited to someone returning from maternity/paternity leave
Apply Now🕒 July 31
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