Technical Writer, AI/ML

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September 24

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Clarifai

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Artificial Intelligence • Enterprise • SaaS

Clarifai is an enterprise AI platform that provides an end-to-end, full-stack solution for building and deploying AI technologies. The platform is designed to help enterprises quickly transition from AI prototypes to production-grade applications, offering features such as automated data labeling, model training, and inference. Clarifai supports a variety of AI capabilities, including computer vision, generative AI, content moderation, and visual inspection, making it suitable for a wide range of applications across different industries. With a focus on operationalizing AI, Clarifai's platform aims to optimize AI compute resources, ensure security and compliance, and enhance organizational efficiency by reducing development costs and standardizing AI workflows.

51 - 200 employees

Founded 2013

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $60M Series C on 2021-10

📋 Description

• Lead the technical content strategy of documentation and the umbrella of technical documentation • Work closely with product and marketing to create technical documentation that entices developers and data scientists • Lead a team of ML analysts to create Documentation, API guides, API interfaces, SDK documentation, technical blogs and tutorials • Drive SEO and SEM for technical documentation content and evangelize technical content to prospective developers and data scientists • Develop and maintain guides, manuals, blogs, release notes, and API docs • Collaborate with engineers, AI/ML specialists, and product managers to translate complex concepts into usable content • Create tutorials, FAQs, and troubleshooting guides to help users solve problems with AI/ML products • Own documentation standards, style guides, and templates for consistency and usability • Regularly update docs to reflect product changes, publish changelogs, and ensure SEO-optimized practices • Manage the documentation hub (e.g., Confluence, portals) to be accurate, engaging, easy to navigate, and aesthetically polished • Gather feedback from users and stakeholders to continuously improve content quality and developer experience • Partner with Marketing to drive technical content strategy and traffic

🎯 Requirements

• Bachelor’s degree in a relevant field or equivalent experience • Strong technical writing and communication skills with attention to detail • Proven ability to manage multiple projects and deadlines • Experience in content marketing and SEO/SEM tools (GA4, Ahrefs, Moz, SEMRush) • Hands-on experience creating content in Markdown/HTML; comfortable with tech stacks • Ability to collaborate in a matrix organization and work closely with engineers and AI/ML teams • Strong interest in AI/ML, cloud computing, and data-driven marketing • Ability to create technical content across formats (docs, blogs, videos, design files) • Python scripting skills (great to have) • Experience with video creation tools (OBS Studio, Filmora) (great to have) • Knowledge of the AI ecosystem (great to have) • Persuasive writing and influencing skills (great to have) • Positive, proactive, adaptable, and action-oriented mindset (great to have)