Implementation Director

đź•’ September 28

🇺🇸 United States – Remote

đź’µ $140k - $170k / year

⏰ Full Time

đź”´ Lead

đź‘” Director

🦅 H1B Visa Sponsor

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Logo of Clarium

Clarium

11 - 50 employees

Founded 2020

📦 Logistics

đź’Ľ Consulting

🏭 Manufacturing

Logistics • Consulting • Manufacturing

Clarium is an AI-powered supply chain platform designed specifically for the healthcare industry. It offers end-to-end visibility and intelligent automation to enhance efficiency for hospitals and their suppliers. With features such as real-time monitoring of inventory levels, automated substitute management, and data-enabled workflow applications, Clarium revolutionizes supply chain management in healthcare, enabling providers to save time and improve patient care.

đź“‹ Description

• Own the full implementation lifecycle for a portfolio of enterprise health system accounts, including kickoff, technical integration coordination, workflow configuration, training, go-live, user adoption, and success evaluation • Build and maintain implementation project plans, timelines, and risk registers • Identify and mitigate delivery risks proactively • Coordinate with Product, Engineering, Sales, and Customer Experience to keep commitments realistic and delivery on track • Manage executive, user, and clinical stakeholder relationships, including CIOs, supply chain VPs, CFOs, and project sponsors • Provide status reporting and manage escalations • Make scope and timeline tradeoff decisions and own the reasoning behind them • Own action plans and internal communication for scopes of work differing from Clarium's core products • Ensure clean handoff to the Customer Success team for steady-state account management

🎯 Requirements

• 4-8+ years in implementation, professional services, or technical onboarding • Meaningful experience in healthcare, health system, or complex enterprise SaaS environments • Direct, hands-on ownership of enterprise-scale rollouts with multiple stakeholders and real technical complexity • Working fluency with health system IT and clinical operations • Exposure to EHR/EMR integrations, including Epic and Oracle Health/Cerner • Knowledge of HL7/FHIR and file exchanges • Understanding of hospital IT and clinical governance • Track record of building implementation plans, risk frameworks, and status reporting • Ability to build aspects of Clarium's implementation playbook and make them repeatable • Authorized to work in the United States without employer sponsorship

🏖️ Benefits

• Incentive Stock Options proportionate to your salary • Fully remote, with a NYC co-working space available • Opportunities for in-person time • Unlimited PTO • Top-tier health, vision, and dental benefits • 401K • Opportunity to build on a strong foundational team with deep data and engineering roots • Fast-paced, high-growth environment • Opportunity to empower frontline healthcare workers by automating administrative friction • Collaborative work alongside clinicians, engineers, and revenue leaders

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