Community Learning Intern

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November 23

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CLEAR (clearme.com)

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Travel • Cybersecurity • Enterprise

CLEAR is an identity company that provides a faster and easier travel experience by streamlining airport security processes. With services like CLEAR Plus and TSA PreCheck®, they allow users to move more freely through airports, sports arenas, and other venues while enhancing security and reducing wait times. CLEAR's mission is to create seamless journeys and improve experiences in various environments where identity verification is required.

1001 - 5000 employees

Founded 2010

🔒 Cybersecurity

🏢 Enterprise

📋 Description

• Assess the current user experience of the TWB Learning Center • Design and implement one to two pilot engagement strategies and improvements • Provide a final report with clear recommendations for increasing user enrollment, course completion, and overall satisfaction • Audit the Learning Center platform's user experience (UX), focusing on navigation, accessibility, and mobile responsiveness • Gather and analyze user feedback to identify pain points and opportunities for improvement • Design and run 1-2 A/B tests or pilot programs for new engagement strategies • Define clear success metrics and data collection methods for each test • Analyze collected data to determine what drives enrollment, participation, and completion • Develop recommendations for scaling successful methodologies across the platform • Review and optimize workflows for course enrollment, tracking, and completion • Suggest improvements to the course management dashboard and student communications

🎯 Requirements

• Currently enrolled in or recently graduated from a university degree program (a degree in education management, translation, communication, or a related field is preferred) • Previous experience in translation, interpreting, or learning initiatives (internships and volunteering are considered valid experience) is desirable • Working knowledge of Learning Management Systems (LMS) and online course platforms • Technical Proficiency: Proficiency with Google Workspace (Sheets, Docs, etc.) and similar collaborative tools • Experience working with non-profit or humanitarian organizations • Excellent command of English • Knowledge of other languages is an advantage • Self-starter; Strong organizational skills; Analytical thinker able to transform ideas into tangible actions; Ability to adapt to new technologies and learn new skills quickly; Attention to detail.

🏖️ Benefits

• Diverse team where individuals of all backgrounds collaborate and learn from one another • An opportunity to gain experience within an international non-profit organization