Director, Americas Field Operations

🔥 23 hours ago

🇺🇸 United States – Remote

💵 $230k - $275k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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👻 Ghost score 7%

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ClickHouse

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

SaaS • Enterprise • Artificial Intelligence

ClickHouse is a fast and resource-efficient real-time data warehouse and open-source database that is designed to deliver superior query performance for mission-critical and time-sensitive applications. It is available as a cloud service on major platforms like AWS, GCP, and Azure, with a "Bring Your Own Cloud" option and a wide range of integrations for seamless operation within diverse tech stacks. ClickHouse excels in real-time analytics, machine learning, business intelligence, and observability, making it an ideal choice for tasks such as financial services, fraud detection, and gaming analytics. It supports developer-friendly SQL operations, offers cost-effective storage solutions, and provides an open-source alternative to traditional databases. Companies like Sony, Lyft, Cisco, GitLab, and Twilio leverage ClickHouse for its scalability, efficiency, and ease of use.

📋 Description

• Own regional strategy and execution for the Americas • Lead annual and last-mile planning, including geographic structure, headcount, territory design, quota allocation, account assignment, coverage checks, ramp tracking, and mid-year adjustments • Own the Americas operating cadence, including forecast roll-ups and calls, pipeline and deal reviews, MBRs, and QBRs • Partner with sales and marketing leadership across demand generation, pipeline progression, conversion, closing, and expansion • Own regional performance management and analytics, including attainment, productivity, pipeline generation, conversion, slippage, and performance diagnosis • Resolve operational issues involving deals, compensation, systems gaps, and unexplained numbers • Translate field feedback into structured input for central teams and advocate for the region • Drive in-region adoption of CRM hygiene, methodology, stage discipline, and GTM tooling • Report to the VP, Revenue Operations and partner with Americas sales leaders and central planning, commercial, systems, data, and enablement teams • Lead a small inherited team while remaining hands-on

🎯 Requirements

• 10+ years in sales operations, field operations, revenue operations, sales strategy, or GTM finance • Experience supporting a multi-segment field organization at scale • Genuine willingness to be hands-on • Deep pipeline and forecast discipline • Experience with territory design, quota allocation, coverage and capacity modeling, and ramp assumptions • Strong analytical skills • SQL fluency required • Hands-on familiarity with ClickHouse, Hex, or a comparable modern analytics stack • Strong working knowledge of Salesforce • Systems depth to design process changes and specify build requirements • Exposure to consumption-based or usage-based business models strongly preferred • Experience across more than one Americas motion, including strategic, enterprise, commercial, Latin America, or public sector • Familiarity with public sector procurement and partner-led transaction paths valuable • Excellent written and verbal communication • Comfortable presenting to executives and running meetings with sales leaders • Bachelor's degree in a quantitative field • Advanced degree or equivalent experience preferred

🏖️ Benefits

• Flexible work environment and remote-friendly work arrangement • Employer contributions towards healthcare • Stock options for every new team member • Flexible time off in the US • Generous time off entitlement in other countries • USD$500 home office setup allowance for remote employees • Opportunities to engage with colleagues at company-wide offsites

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