Ad Operations Support Specialist

🕒 September 9

🗽 New York – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

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👻 Ghost score 13%

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Clinch

51 - 200 employees

💼 Consulting

✈️ Travel

📣 Marketing

Consulting • Travel • Marketing

Clinch is a leading provider of creative automation tools for personalized advertising. Their solutions include omnichannel personalization, dynamic video (DCO), and smart ad serving powered by data enrichment technologies like the Clinch ID platform. With an emphasis on generative AI, they offer features like the Copilot virtual expert to automate advertising across multiple channels and platforms, ensuring efficient campaign activation and performance enhancement. Clinch is recognized for their innovative applications, having won awards for best marketing automation and personalization, and integrates with major platforms like Google Ad Manager. Their offerings cater to industries such as retail, e-commerce, automotive, travel, and consumer packaged goods (CPG).

📋 Description

• Oversee day-to-day operations for assigned accounts • Supervise campaign planning, scheduling, implementation, tracking, reporting, and insights • Set up and manage existing-client campaigns • Manage campaigns across Facebook, Instagram, TikTok, Pinterest, and programmatic display and video platforms • Ensure timely and successful delivery of solutions according to customer needs • Improve the overall customer experience • Analyze tracking and campaign performance and provide insights and custom reports • Coordinate ad rotation and creative optimization • Advise and consult the internal team on advertising technologies and updates • Educate colleagues on best practices and provide internal training as needed • Report directly to the Director of Operations • Support the company’s growth strategy

🎯 Requirements

• Minimum 3 years of experience • Significant expertise in advertising technology, particularly social (Facebook Business & Ads manager, YouTube) and programmatic markets (DSPs) • Data / DMP / CDP utilization knowledge is a plus • Experience in campaign management • Experience with tag implementation (HTML5, VAST/VPAID, MRAID) • Experience with troubleshooting / QA and reporting • Broad understanding of advertising/marketing communications, including prospecting, retargeting, promotions, and conquesting • Ability to prioritize and organize workload

🏖️ Benefits

• Compensation commensurate with experience • Unlimited PTO • Flexible work schedule • Team Happy Hours • Outings (virtual and in-person) • Great office culture • “Greatest Place to Work” certification

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