HR Knowledge & Systems Manager

July 21

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Clinton Health Access Initiative, Inc.

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Healthcare Insurance • Non-profit • Pharmaceuticals

Clinton Health Access Initiative, Inc. (CHAI) is a nonprofit global health organization committed to building a world where everyone has access to healthcare. Founded in 2002, CHAI focuses on tackling major health issues like infectious diseases, maternal and child health, and non-communicable diseases through various programs in over 35 countries. By partnering with governments and organizations, CHAI aims to reduce the cost of healthcare, enhance health policies, and improve health systems, ultimately saving lives and fostering a healthier future.

1001 - 5000 employees

Founded 2002

⚕️ Healthcare Insurance

🤝 Non-profit

💊 Pharmaceuticals

📋 Description

• Conduct a comprehensive audit of existing HR documentation and knowledge assets across platforms (e.g., Box, SharePoint, CHAI Net). • Map where information currently resides, assess the structure, and identify redundancies, inconsistencies, and access issues. • Identify critical information gaps (e.g., missing country-specific employment handbooks, policies, and HR guidance). • Collaborate with global HR stakeholders to understand needs and priorities for knowledge accessibility and use. • Design an updated, user-friendly folder structure and organizational system for storing and sharing HR content (primarily in Box). • Recommend structure/naming conventions and governance standards to support long-term maintenance and ease of use. • Develop guidance or templates to support consistent documentation practices going forward.

🎯 Requirements

• Proven experience in knowledge management, HR operations, or information architecture. • Strong organizational and analytical skills, with attention to detail and an eye for usability. • Experience working with cloud-based file storage and collaboration tools (e.g., Box, SharePoint, Google Drive). • Understanding of global HR practices and documentation needs across diverse geographies preferred. • Self-directed and able to manage a short-term project with minimal supervision. • Excellent communication skills, especially across remote and multicultural teams.