Customer Success Manager

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🕒 February 2

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Clipboard Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

⚕️ Healthcare Insurance

🏪 Marketplace

💰 $30M Series C on 2022-02

Healthcare Insurance • Marketplace

Clipboard Health is a healthcare platform that connects healthcare professionals with open shifts at top facilities. The company creates a marketplace that allows independent healthcare professionals and healthcare facilities to find each other, facilitating the provision of care to patients in need. Clipboard Health offers flexible scheduling, immediate payment after shifts, and is Joint Commission Certified, aiming to alleviate staffing shortages and improve the availability of care.

📋 Description

• Own a book of business, routinely speaking with assigned accounts, solving issues as they arise, and helping customers stay current on invoices • Establish credibility and trust with providers and healthcare executives by demonstrating strong business acumen and understanding of clinical workflows in order to build meaningful relationships • Clearly articulate the value proposition of our products to clinical and non-clinical stakeholders and educate on the products’ workflows • Capture feedback from prospects on their needs, wants, and pains, and share that feedback with product teams to develop our offering • Work cross-functionally with different teams internally to execute excellently on various trials and initiatives we perform with existing customers

🎯 Requirements

• Relationship management experience not required but strongly preferred • Excellent verbal and written communication skills • Willingness to try / lack of fear • Bachelor's Degree

🏖️ Benefits

• Do great work that matters for customers who could really use your help • Competitive pay • Unlimited PTO • Fully Remote