Principal Account Manager – Federal Civilian

Job not on LinkedIn

🕒 July 25

🏛️ District of Columbia, Maryland, +2 more states – Remote

🏛️ District of Columbia – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $167.7k - $251.6k / year

⏰ Full Time

🔴 Lead

💰 Account Manager

👻 Ghost score 32%

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• Open for 110 days.
• Jobs at this company usually fill in 29 days.

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📋 Description

• Own and execute account strategies for assigned U.S. Federal customers, focused on driving adoption, expansion, and retention within existing agencies. • Drive revenue growth through increased platform adoption and expansion across programs, bureaus, and mission areas. • Manage renewals, contract modifications, and expansion opportunities to ensure strong net revenue retention and long-term customer relationships. • Develop and maintain multi-year account plans aligned to Federal mission priorities, IT modernization initiatives, and budget cycles. • Build and sustain strong relationships with Federal IT, cybersecurity, acquisition, program, and mission stakeholders at multiple levels. • Serve as the primary executive point of contact for assigned accounts, ensuring alignment between customer objectives and solution outcomes. • Partner closely with Account Technology Specialists, along with Channel and Alliance partners organizations to drive adoption and value realization. • Maintain disciplined pipeline management, deal execution, and forecasting accuracy across expansion and renewal opportunities. • Navigate Federal procurement processes, compliance requirements, and contracting vehicles to support timely customer outcomes. • Provide customer feedback and market insights to inform go-to-market strategy, product roadmap priorities, and adoption programs.

🎯 Requirements

• 7+ years of experience managing or selling enterprise technology solutions into U.S. Federal Government customers. • Demonstrated success driving adoption, expansion, and retention within existing Federal Civilian accounts. • Strong understanding of Federal procurement processes, acquisition cycles, and contracting vehicles. • Proven ability to manage complex, multi-stakeholder customer environments and long sales cycles. • Experience collaborating with technical teams, customer success organizations, and partners to deliver customer outcomes. • Strong communication, negotiation, and account planning skills. • Ability to operate effectively in secure, regulated Federal environments. • Bachelor’s degree required.

🏖️ Benefits

• healthcare • life insurance • disability benefits • 401(k) plan and company match

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