AVP – Alternate Channel Delivery

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Coastal Community

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1946

🏦 Banking

💸 Finance

Banking • Finance • Insurance

Coastal Community is

📋 Description

• Provide strategic and operational leadership across the division’s digital, virtual, and alternative delivery channels • Lead integrated, multi-channel teams accountable for driving measurable business and member outcomes • Align high-volume and advisory-led channels, anticipating emerging risks and trends • Monitor performance metrics and coach teams to optimize sales effectiveness and service excellence • Identify opportunities for business growth and channel expansion, ensuring alignment with evolving member needs and market trends

🎯 Requirements

• Bachelor’s degree in business, finance, or related field required; Master’s degree preferred • Minimum of seven (7) years of progressive experience in the financial services industry or relevant field, including at least five (5) years in a leadership role • Demonstrated ability to manage complex business operations, lead teams effectively, and deliver on strategic objectives • Experience managing a diversified loan and deposit portfolio and successfully developing business • Advanced understanding of credit union operations, principles, and values • Solid understanding of the competitive environment in the financial marketplace, and local communities

🏖️ Benefits

• Comprehensive total rewards package • Commitment to work/life balance • Substantial extended benefits package • 11.75% employer-paid RRSP contribution • Investments in education and training • Banking perks