Senior Technical Writer

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November 7

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Cohere

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Artificial Intelligence • Enterprise • SaaS

Cohere is a leading enterprise AI platform optimized for generative AI, search and discovery, and advanced retrieval. The company offers AI-powered applications designed to augment and elevate the global workforce, helping businesses thrive in the AI era. Cohere provides solutions such as embedding and reranking models, allowing enterprises to efficiently retrieve information and build powerful applications. The company offers flexible deployment options for enterprise-grade AI, on any cloud or on-premises, and provides extensive developer resources and support. Cohere is committed to scaling intelligence to serve humanity, making intelligence abundant, affordable, and accessible.

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

📋 Description

• Design and develop high-quality technical documentation for North's features, including APIs, product features like automations, document mode and chat, 1st Party/3rd Party Custom tools, and Security protocol • Collaborate with engineering, product, design, and customer success teams to gather insights, understand new features, and ensure documentation accuracy. • Create tutorials, quickstart guides, and best practices to help users deploy North’s AI agents and integrations (e.g., MCP servers, 1st Party connectors). • Organize and maintain a cohesive documentation architecture, ensuring content is discoverable, up-to-date, and aligned with Cohere’s style guide. • Incorporate user feedback to iteratively improve documentation and address knowledge gaps. • Contribute to processes on maintaining internal knowledge-sharing initiatives, empowering engineers to write effectively and confidently.

🎯 Requirements

• 5+ years of technical writing experience, preferably in enterprise software, AI/ML, or developer tools. • Proven ability to explain complex technical systems (e.g., APIs, data security, LLMs) to both technical and non-technical audiences. • Proficiency in documentation tools: Markdown, Git, static site generators, and API specification formats (e.g., OpenAPI/Swagger). • Familiarity with AI/ML concepts, prompt engineering, and modern software development practices. • Strong project management skills, with the ability to prioritize tasks in a dynamic environment. • Excellent communication skills and a user-centric mindset.

🏖️ Benefits

• Impact: Shape the future of enterprise AI with a platform that prioritizes security, scalability, and user empowerment. • Innovation: Work alongside leading researchers and engineers solving complex ML challenges. • Growth: Enjoy competitive compensation, equity options, and opportunities for professional development. • Flexibility: Hybrid work model with offices in key global locations.