Senior Implementation Specialist

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Logo of CoLab Software

CoLab Software

51 - 200 employees

⚡ Productivity

🏢 Enterprise

Software • Productivity • Enterprise

CoLab Software is a company focused on improving the design collaboration process for engineering teams. They provide tools that facilitate efficient CAD reviews and automate issue tracking, helping teams design better products faster. CoLab integrates with major PLM and CAD systems and supports a variety of use cases including supplier collaboration, cost reduction, new product development, and design for manufacturability. Their platform, featuring tools such as ReviewAI, enables users to generate feedback, collaborate in real-time, and capture performance data to drive continuous improvement. CoLab aims to streamline design processes, reduce decision-making errors, and enhance product quality.

📋 Description

• Guide customers from contract to confident adoption • Navigate complex enterprise deployments • Build the onboarding function • Support AI and emerging use cases

🎯 Requirements

• 2+ years in technical implementation, onboarding, customer training, or solutions engineering (SaaS preferred) • Technically strong — engineering background or equivalent comfort with integrations, workflows, and technical troubleshooting • Proven ability to train and enable users on complex technical products • Business acumen alongside technical depth — you can speak to an engineering director about review cycle efficiency and you can walk an admin through SSO configuration • Experience managing enterprise deployments or large-scale rollouts • Strong communication skills — can explain technical concepts clearly to both engineers and executives • Self-directed and organized — you'll be building this function with autonomy • Collaborative by default — you thrive in environments where success is shared, context flows freely, and you're expected to work across team boundaries every day • Experience with PLM systems (Windchill, Teamcenter, Enovia), CAD tools (CATIA, NX, Creo, SolidWorks), or engineering collaboration platforms • Background in manufacturing, aerospace, automotive, or industrial design industries • Previous customer-facing role at a technical B2B SaaS company • Experience building onboarding programs or training curriculum from scratch • Prior experience organizing and managing project deliverables and timelines.

🏖️ Benefits

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