Technical Customer Service Specialist

🕒 6 days ago

🐻 Alaska, California, +10 more states – Remote

🐻 Alaska – Remote 🏄 California – Remote 🦌 Connecticut – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🦬 Montana – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ☕ Washington – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

🔥 Funding within the last year

💰 $93M Post-IPO Debt - Conduent on 2025-08

B2B • SaaS • Enterprise

Conduent is...

📋 Description

• Identifying customer needs, answering questions, or resolving problems related to SSL, servers and/or relational data bases. • Performing routine call center activities concerning business products and services. • Using the tools provided to guide you through customer conversations. • Providing customers with important information while communicating in a warm empathetic manner. • Gathering information to keep customer profiles and accounts up to date. • Using your computer knowledge to give exceptional customer service.

🎯 Requirements

• Have a high school diploma or equivalent. • Be able to successfully pass a criminal background check. • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. • Have at least 6 months of customer service work experience. • Typing Speed of 30WPM or higher. • Have knowledge of desktop and portable devices. • Have knowledge of relational databases, SSL and/or Servers. • Have wired internet service (No Wi-fi or Satellite); Internet speed test will confirm that speeds meet the requirements of Download speed 10mbps or higher, Upload speed of 5mbps or higher and ping results lower than 175ms. • Secured workspace that has a door that separates you from the rest of your home.

🏖️ Benefits

• Paid Training • Career Growth Opportunities • Full Benefit Options • Great Work Environment • Weekends and holidays normally off