Partner Success Manager

Job not on LinkedIn

🕒 August 25

🔔 Pennsylvania – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

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👻 Ghost score 15%

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Logo of Connect America

Connect America

501 - 1000 employees

Founded 2004

🏭 Manufacturing

🏥 Healthcare

🤖 Artificial Intelligence

💰 Private Equity Round on 2010-01

Manufacturing • Healthcare • Artificial Intelligence

Connect America is a leading provider of digital health solutions focused on remote patient monitoring and connective care solutions. Their innovative platform integrates connected devices with tech-enabled remote care services, analytics, and a 24/7 concierge call center, empowering individuals to age safely and independently at home. With an AI virtual health assistant and robust analytics engine, they enhance patient engagement, medication adherence, and overall health outcomes while reducing unnecessary hospitalizations and healthcare costs.

📋 Description

• Develop and execute account and partnership growth plans to expand revenue within the Mid-Atlantic reseller/partner portfolio • Own partner relationships, driving engagement, retention, and long-term success • Identify upsell, cross-sell, and new market opportunities within existing partners • Build and manage partner pipeline, forecasts, and performance metrics • Collaborate cross-functionally with Sales, Marketing, Product, and Operations to align partner initiatives with company goals • Lead contract negotiations, renewals, and commercial discussions • Deliver regular business reviews (QBRs) and performance insights to partners • Utilize Salesforce and CRM tools to track activity, pipeline, and results • Travel up to 30% as needed to support partner engagement

🎯 Requirements

• 5+ years of demonstrated success in B2B account management, partner/channel management, or business development • Experience in healthcare, healthcare technology, or digital health preferred • Strong Salesforce/CRM proficiency required • Proven ability to drive revenue growth through partnerships or channel relationships • Excellent communication, negotiation, and relationship-building skills • Strong analytical mindset with the ability to translate data into strategy • Self-starter with a bias toward action and ownership

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