Professional Service Manager

🕒 November 3

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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• Open for 10 days.

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Connecteam

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

👥 HR Tech

⚡ Productivity

B2B • HR Tech • Productivity

Connecteam is a workforce management platform designed to streamline daily operations for businesses. It offers features like time tracking, scheduling, task management, and employee communication, all in one app, making it easier for teams to stay connected and engaged, particularly in industries with deskless employees. Connecteam supports HR functions such as onboarding, training, and compliance, helping companies manage their workforce effectively and boost productivity.

📋 Description

• Meet with clients daily to deliver professional services. • Work offline to complete tasks assigned by clients. • Set up Connecteam features based on client workflows. • Integrate Connecteam with other platforms. • Migrate data from existing tools into Connecteam. • Build and maintain strong customer relationships. • Understand customer needs and provide tailored solutions. • Manage multiple tasks in a fast-paced, high-pressure environment. • Collaborate with Customer Success, R&D, and integration partners, including payment processing providers. • Support seamless implementations, troubleshoot issues, and ensure a best-in-class customer experience. • Streamline customer processes and onboarding.

🎯 Requirements

• Native-level English proficiency – MUST. • Tech-savvy, dedicated, eager, and curious to learn new things and constantly improve. • Strong team player with excellent communication and collaboration skills. • Ability to thrive in a high-pressure environment. • Monday–Friday availability, 9:00am–6:00pm. • 1 year of experience in a SaaS company – preferred

🏖️ Benefits

• Medical Coverage • Insurance plan • 401K • Paid time off for vacation • Paid time off for sick days • Training and nurturing to develop skills • Weekly happy hours • Holiday parties • Encouraging, caring, and supportive environment

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