Strategic Account Manager - Heating & Cooling

Job not on LinkedIn

June 11

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $83k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Copeland

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Copeland is a global company with a presence in multiple regions including North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. The company provides its services in a variety of languages to cater to different markets. Copeland is engineered for sustainability, indicating a commitment to eco-friendly practices. They offer resources for investors, news updates, career opportunities, patent information, and are focused on accessibility and privacy. This suggests a company that operates in a multinational and possibly diverse set of industries, with a strong emphasis on sustainability and inclusivity.

10,000+ employees

Founded 1921

📋 Description

• The strategic account manager – is a hunter, seeking out projects and working with customers to achieve their sustainability goals by growing Vilter’s installed base of industrial refrigeration and industrial heating solutions. • A key member of the North America Sales Team, the successful candidate is motivated to encourage a strong preference for the Vilter brand through building positive relationships with end-users, consultants, and contractors, striving to achieve Trusted Advisor status with customers. • Together, with collaboration and support from project management, engineering, operations, customer service, lifecycle services, and legal, the candidate will deliver project wins and outstanding customer experiences. • Develop the overall strategic program for the account at all levels of the organization involved with that account. • Implement Account Sales Plans to exceed defined sales and gross margin objectives. • Realize sales and margin targets for Vilter heat pumps and refrigeration compression packages in territory. • Build and grow relationships with our customers and partners to encourage a preference for Vilter products and services. • Maintain up-to-date forecasts, project details, and competitor notes through Salesforce CRM. • Present projects and attend weekly Opportunity Review Board meetings. • Collaborate across functions to ensure strong performance and positive customer experience. • Operate as the partner concern point for customer issues and drive a positive customer experience throughout the issue resolution process. • Demonstrate full ownership of sales process from point of enquiry to closure of purchase order. • Provides aftersales support as needed to ensure customer satisfaction. • Work closely with Sales, Customer Experience, Marketing, Lifecycle Services, and Product Management on market challenges and requirements to educate customers on new technologies and industry trends. • Carry out responsibilities in an ethical manner in accordance with the organization’s policies and applicable laws. • Advance Vilter’s value proposition and technical advantages through frequent visits to key stakeholders, tradeshow attendance, and industry associations.

🎯 Requirements

• A minimum of 5 years account management experience in industrial refrigeration equipment is required. • Bachelor’s degree required in Engineering or similar field. • Equivalent experience in engineering role may be considered. • Understand financial calculations and commercial concepts to negotiate and close on opportunities. • Must be a self-starter. • Demonstrated business sense and strong drive for results. • Knowledgeable in contract negotiations. • Tenacious, disciplined approach to opportunity management and customer engagement. • Ability to communicate both technically and commercially with all levels of the organization as well as customers and end users.

🏖️ Benefits

• medical insurance plans • dental and vision coverage • 401(k) • flexible time off plans • paid parental leave • vacation and holiday leave