Senior Account Manager

Yesterday

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

💰 Account Manager

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Corsearch

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Security • Artificial Intelligence • eCommerce

Corsearch is a global leader in brand protection and trademark infringement, empowering companies to safeguard their most valuable assets. With a focus on intellectual property, Corsearch helps protect brands against infringement, counterfeit, and digital threats through AI-powered data, deep analytics, and professional services. Trusted by over 5,000 customers worldwide, Corsearch enables brand owners to monitor and control the use and misuse of their brands in an increasingly complex digital environment. The company offers comprehensive online brand protection solutions, including anti-counterfeiting and antipiracy measures, supporting brands to market their assets, drive growth, and optimize brand presence against threats.

1001 - 5000 employees

🔐 Security

🤖 Artificial Intelligence

🛍️ eCommerce

📋 Description

• Own the commercial relationship for your account book of key customers with a focus on maintaining and growing revenue • Serve as key point of contact for an account book of key customers working towards a gross renewal target and revenue target • Build and maintain strong relationships with your customers • Achieve assigned renewal, upsell, and cross-sell targets by collaborating with internal partners to ensure high customer usage and satisfaction • Manage risk assessment plan for your account book with next steps and actions in place for accounts identified at risk • Manage renewal of contracts, commercial discussions, and the annual customer contract and renewal cycle • Negotiate and execute contracts to maximize annual recurring revenue • Negotiate annual price increases • Identify, develop, negotiate and convert new upsell and cross-sell opportunities • Meet with customers virtually and in person when appropriate to drive a consultative and partner-based sales approach • Understand each customer’s fiscal year and budget cycles and their contract and procurement processes • Keep Salesforce.com and other support tools updated with timely, relevant, and accurate information • Forecast weekly, monthly, quarterly • Collaborate with sales team and other commercial team members to identify and grow opportunities within your account book • Keep up to date with all major product updates and be able to articulate their value to our clients • Be able to articulate any new products and services and their value proposition • Clearly communicate progress of initiatives and campaigns to internal and external stakeholders

🎯 Requirements

• Previous experience in Account Management with commercial responsibility for renewals and growth • Prior experience of supporting Enterprise clients • Experience in roles requiring frequent customer facing and interaction • Track record of meeting and exceeding revenue targets • Experience working in technology or SaaS companies, preferably in the IP space • Able to articulate complex solutions and deliver business cases that resonate with our customers • Strong research, problem-solving and analytical skills • Ability to create clear messaging to articulate and promote the business use cases of new technology • Experience delivering business cases, account plans, and regular business reviews • Able to collaborate with cross functional teams • Demonstrable knowledge of procurement, contract process and negotiation • Strong problem-solving and analytical skills • MEDPICC or other sales methodology training preferred • Willingness to travel about 25%

🏖️ Benefits

• Flexible work environment • Opportunity to travel to client meetings and industry events