Senior Site Reliability Engineer

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October 22

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Coupa Software

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SaaS • Finance • eCommerce

Coupa Software is a leading provider of business spend management solutions. Their platform focuses on optimizing and transforming direct and indirect spend across procurement, finance, supply chain, and IT. Coupa leverages AI and extensive data insights to drive cost efficiencies, manage supplier relationships, and mitigate risks. With products covering areas such as invoicing, payments, expense management, and supply chain collaboration, Coupa serves a wide range of industries including automotive, healthcare, retail, and more. Their comprehensive community and partner ecosystem enable organizations to unlock hidden savings and improve compliance, promoting growth and resilience in a changing economic climate.

1001 - 5000 employees

Founded 2006

☁️ SaaS

💸 Finance

🛍️ eCommerce

📋 Description

• Leverage automation to increase reliability, availability, and performance of the infrastructure • Ensuring the services and infrastructures are reliable, fault-tolerant, efficiently scalable and cost-effective • Evaluate products and technologies in the industry that can be applied to optimize Coupa’s internal processes and workflows, simplify our operations, reduce technical debt, eliminate toil • Coordinate Incident, Problem, Release and Change Management • Manage, debug and troubleshoot cloud infrastructure issues, and tools used to support tasks • Leverage observability and monitoring to make informed decisions • Participate in an on-call routine and comfortable working in 24x7 environment

🎯 Requirements

• 5-7 years of experience in Cloud Operations Support / SRE • A critical thinker, resourceful, problem-solver who has a passion for applying technology to make work life better • Hands on experience with Cloud/SaaS architecture using AWS/ GCP a must • Hands on experience with Observability and Monitoring (NewRelic, OpenTelemetry, Grafana, Dynatrace, Datadog, etc) • Hands on experience with Log Parsing tools (Splunk, ELK, etc) • Hands on with one or more programming languages like Ruby, Python, or any object-oriented programming language or scripting skills • Experience with SDLC, Agile Practices, Kubernetes, Docker • Hands-on experience with Terraform and configuration management tools like Chef, Ansible or equivalent. • Expertise in problem-solving and analyzing global scale distributed systems • Excellent written and verbal communication skills

🏖️ Benefits

• Pioneering Technology • Collaborative Culture • Global Impact