Principal Consultant, Resident Services, Remote

August 19

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CrowdStrike

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Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Act as the primary point of contact for Falcon LogScale deployments from project kickoff to technical implementation and through project closure • Guide and assist customers in building out complex, resilient and high performing application clusters in public and private cloud/on-prem environments • Assist customer with data onboarding tasks like 3rd party tool audit/logging policy configurations, and log transport methodology • Provide guidance with log analysis leveraging search queries based on raw log data, parsing and dashboard creation • Provide knowledge transfer of Falcon LogScale to our customers

🎯 Requirements

• Bachelor’s degree in Computer Science, Software Engineering or related field and five years of experience in systems engineering or an equivalent combination of education and work experience • Experience implementing and managing containerized applications using Kubernetes (any flavor) Docker, and Helm within GCP, Azure and/or AWS • Experience delivering, managing and upgrading managed applications in GCP, Azure and/or AWS environments with high throughput and availability requirements, including usage of CI/CD tools • Experience and comfort with management and implementation of Linux server platforms • Experience with developing and implementing IaC tools and code using tools such as Terraform, Pulimi or Crossplane • Highly comfortable in creating, implementing and troubleshooting Python, go and Bash scripts within integration and automation use cases • Experience with REST API, GraphQL and API microservices • Intermediate knowledge of security protocols and products for identity management and access such as OAuth, Okta, SAML, Windows Auth and Active Directory • Experience using logs and metrics to identify the root cause of production incidents • Experience managing technical deployments, tracking time, and running projects from kickoff to closure • Experience with Agile, SCRUM, Kanban and other development lifecycles • Knowledge of IT environments, including: directory services, authentication, networking, data storage • Understanding of log management use cases around security, observability, DevOps, IT ops, and/or business operations • Strong problem-solving, written and oral communication skills in English • Bonus Points: Five years of professional DevOps experience providing support for troubleshooting, recovery and root cause analysis • Experience developing visualizations for security event-related data using Grafana, PowerBI, Elastic, etc. • Experience with implementing and using Kafka • Experience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffs • Experience translating your knowledge of customer requirements and experiences into feedback for product and engineering teams

🏖️ Benefits

• Remote-friendly and flexible work culture • Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe