Senior Technical Instructional Designer, Revenue Enablement

🕒 August 4

🇺🇸 United States – Remote

💵 $130k - $200k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

🦅 H1B Visa Sponsor

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Logo of CrowdStrike

CrowdStrike

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Shape enablement strategies, curriculum roadmaps, and scalable learning programs for technical sellers, partners, and alliance audiences • Translate technical strategy, product complexity, and field needs into learning objectives, curriculum architectures, learner journeys, and instructional frameworks • Lead end-to-end learning experience design, including courses, assessments, applied exercises, scenarios, labs, workshops, and blended programs • Partner with technical SMEs to extract knowledge, challenge assumptions, validate accuracy, and align learning to real-world use cases • Establish and maintain instructional design standards, templates, frameworks, and best practices • Guide and review course writers, content developers, and other contributors • Design eLearning, instructor-led, virtual instructor-led, workshop, lab, simulation, and blended learning experiences • Apply adult learning and performance-based learning strategies to improve retention, confidence, technical fluency, and field application • Collaborate with enablement, product, technical SMEs, field leaders, and partner-facing teams • Evaluate effectiveness using learner feedback, field insights, performance indicators, and evolving technical priorities • Improve consistency, scalability, reusability, and efficiency across curriculum and content development processes • Leverage Google Workspace, enablement platforms, authoring tools, and AI-assisted design tools

🎯 Requirements

• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes • Significant experience designing training for technical enablement audiences such as Sales Engineers, Partners, Alliances, technical sellers, and customer-facing technical teams • Advanced instructional design expertise in learning objectives, curriculum architecture, assessment strategy, learner journey planning, applied learning design, and measurement of learning effectiveness • Ability to operate autonomously and translate ambiguous business and technical objectives into scalable learning solutions • Ability to work with highly technical stakeholders, understand complex subject matter, and convert technical complexity into clear, practical, field-relevant learning experiences • Experience designing learning across eLearning, ILT, VILT, workshops, labs, simulations, and blended programs • Strong stakeholder management skills and ability to influence without direct authority • Excellent communication, organization, prioritization, and program management skills • Ability to set instructional design standards, guide others, and ensure consistency across complex learning programs • Experience using feedback, data, and field insights to evaluate learning effectiveness and improve curriculum design • Prior experience as a Sales Engineer, technical pre-sales professional, solutions consultant, or in a hands-on technical role is a bonus • Background in SaaS, cybersecurity, cloud, data, AI, or other complex technology domains is a bonus • Familiarity with Highspot, Docebo, Rise, Synthesia, Articulate, or similar tools is a bonus • Experience mentoring or coaching instructional designers, course writers, or content developers is a bonus • Experience using AI-assisted tools for learning design, content development, assessment creation, and iteration is a bonus

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Health insurance • 401k • Paid time off • Bonuses • Equity grants

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