Platform Engineer I

November 11

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CSG

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CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.

5001 - 10000 employees

Founded 1982

📋 Description

• Install and configure Ascendon products and provide troubleshooting assistance as required • Monitor Ascendon solutions for functionality and performance, and recommend proactive remediation measures • Troubleshoot and fix bugs in Ascendon solutions • Automate and document Platform Engineer processes • Participate in a 24/7 on-call rotation • Collaborate with colleagues in the architecture and development teams • Install, configure, and upgrade third-party products and open-source solutions • Perform bi-weekly off-hour maintenance activities within the required maintenance windows

🎯 Requirements

• Bachelor’s degree in Computer Science or a related field • Minimum of 2 years’ experience with development and release processes • NATO SECRET (NS) security classification or willingness to undergo screening to obtain NATO Secret security clearance • Familiarity with AWS or equivalent public cloud platforms • Experience configuring, managing, and upgrading servers and software • Experience with database systems (MS SQL, MySQL) and web services (REST, SOAP) • Familiarity with version control, continuous integration, and delivery tools (Subversion, Git, Jenkins, Artifactory or related services such as Azure DevOps, Salt, AWS CodeCommit/Build/Pipelines, Bitbucket, or GitLab) • Familiarity with Infrastructure as Code (Terraform)

🏖️ Benefits

• SulAmérica health and dental coverage • Vidalink meal/food voucher • Child care assistance • Day off on your birthday • Gympass • Language training assistance • Volunteer time off: 2 days per year