Business Analyst

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🕒 April 24

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Perseus Group, Constellation Software

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1997

🤝 B2B

☁️ SaaS

B2B • SaaS

Perseus Group is a part of Constellation Software Inc. , focused on investing in and building enduring software businesses. With operations in over 100 vertical markets and a family of more than 800 companies, Perseus Group specializes in acquiring B2B software companies that provide mission-critical solutions for niche markets. Their approach involves offering permanent capital, fostering a culture of excellence, and ensuring recurring revenue through SaaS or maintenance models. The group emphasizes continuous improvement, empowered leadership, and integrity in all operations.

📋 Description

• Lead structured virtual requirements-gathering sessions with client stakeholders at multiple levels • Elicit, document, and validate business requirements using proven BA techniques: interviews, workshops, observation, surveys, and document analysis • Produce formal BA deliverables including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories with acceptance criteria, process flow diagrams, and data mapping documents • Conduct current-state (as-is) and future-state (to-be) process analysis; identify gaps and recommend solutions within the product framework • Facilitate UAT planning and execution: develop test scenarios, track defects, and validate that delivered solutions meet documented requirements • Manage scope throughout the engagement; proactively identify and escalate scope creep with documented impact assessments • Serve as the primary client liaison during assigned project phases, communicating with stakeholders and internal delivery teams • Present findings, recommendations, and solution designs to client audiences with clarity and professionalism • Triage and respond to support tickets from existing clients; accurately diagnose whether issues are configuration, training, or product defects • Document ticket resolutions and contribute to the internal knowledge base to reduce recurring support burden

🎯 Requirements

• 4+ years of hands-on experience as a Business Analyst in a software product or SaaS environment • Demonstrated proficiency in formal requirements elicitation techniques (interviews, JAD sessions, prototyping, surveys, observation) • Expert-level ability to produce BRDs, Functional Specifications, Use Cases, User Stories and acceptance criteria that are clear, complete, unambiguous and independently verifiable • Experience with gap analysis, root-cause analysis and options analysis • Solid understanding of the SDLC and experience working within both Agile (Scrum/Kanban) and waterfall delivery models • Proven ability to lead UAT: write test scenarios, coordinate testing cycles, track defects and obtain sign-off • Experience with data analysis and requirements-related to integrations, data migration, or reporting • CBAP, PMI-PBA, or equivalent BA certification • Experience as a BA in a billable professional services or consulting delivery model • Familiarity with support ticketing platforms (e.g., TeamSupport, Jira Service Management, Salesforce Service Cloud) • Project management experience or PMP certification • Exposure to software configuration or business rules management within a product platform • Experience with SQL or basic data querying for requirements validation

🏖️ Benefits

• 100% remote work • Professional, distraction-free remote workspace • Occasional travel to client sites or company events may be required (under 10%) • Availability during core business hours required; occasional flexibility needed