Product Experience Manager – Financial Services

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Perseus Group, Constellation Software

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1997

🤝 B2B

☁️ SaaS

B2B • SaaS

Perseus Group is a part of Constellation Software Inc. , focused on investing in and building enduring software businesses. With operations in over 100 vertical markets and a family of more than 800 companies, Perseus Group specializes in acquiring B2B software companies that provide mission-critical solutions for niche markets. Their approach involves offering permanent capital, fostering a culture of excellence, and ensuring recurring revenue through SaaS or maintenance models. The group emphasizes continuous improvement, empowered leadership, and integrity in all operations.

📋 Description

• Act as the product lead for Financial Services capabilities within AXIS • Define product direction for membership dues and renewals, road service billing, and travel transactions and packaged sales • Partner with AAA/CAA clients to understand billing, payments, reconciliation, and reporting processes • Identify opportunities to improve operational efficiency, member experience, and financial accuracy • Translate client and business needs into product enhancements and functional requirements • Collaborate with development and delivery teams to ensure solutions meet business outcomes • Provide subject matter expertise on credit card and digital payment processing, payment gateways, and POS systems • Ensure consistency in financial workflows, reporting structures, and payment handling across Membership, Road Service, and Travel modules • Support client implementations through design validation, UAT support, and go-live readiness

🎯 Requirements

• University degree, relevant college diploma, or equivalent business-focused experience • Experience in software product management, business analysis, or solution consulting within enterprise applications • Experience working in or with AAA/CAA organizations, auto clubs, or similar membership-based service organizations strongly preferred • Strong understanding of payment processing ecosystems, including credit card processing, gateways, and transaction lifecycles • Experience working with third-party payment providers • Solid understanding of accounting principles, including General Ledger, Accounts Receivable/Payable, reconciliation processes, and financial controls • Excellent stakeholder communication and relationship management • Ability to translate business requirements into product outcomes • Proficiency with Microsoft Office, Jira, Confluence, and TeamSupport • Willingness to travel across North America as required • Preference for candidates based in the Kitchener-Waterloo area who can work in a hybrid model and attend the Waterloo office as needed

🏖️ Benefits

• Comprehensive total rewards package • Health and wellness benefits • Paid time off • Learning and development opportunities • Other employee programs designed to support well-being and growth • Growth through learning and sharing expertise and best practices • Autonomy and independence in a decentralized structure • Transparent, ongoing communication and collaborative problem-solving • Reasonable accommodation related to the application process