Key Account Manager

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July 23

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Culligan UK

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B2B • Environment • Wellness

Culligan UK is a leading provider of advanced drinking water solutions and services for businesses across various sectors, including offices, hospitality, healthcare, education, gyms, leisure, and residential. They offer a comprehensive range of products such as bottled water coolers, mains-fed coolers, instant chilled and boiling taps, drinking fountains, and bottle-filling stations, all designed to provide sustainable and hygienic hydration solutions. With a strong emphasis on innovation and environmental consciousness, Culligan UK is committed to reducing single-use plastics and ensuring safe, high-quality water access. Their services include installation, maintenance, and bottled water delivery, aiming to enhance consumer hydration experiences and workplace environments. Known for top-tier customer service, Culligan UK supports its products with cutting-edge filtration and purification technologies.

11 - 50 employees

🤝 B2B

🧘 Wellness

📋 Description

• In this dynamic new role at Culligan UK, you will own the P&L and growth strategy for one of our vital industry verticals, which may include Healthcare, Hospitality, Food & Beverage, or Education. • Stepping into the shoes of the “GM of the vertical,” you will guide a passionate team, foster strong C-suite relationships with the verticals largest customers, forge new strategic alliances, and drive revenue growth across Culligan’s innovative hydration, filtration, and water-treatment solutions. • Key Areas of focus for this role - • Vertical Growth Strategy - Create and foster an account-based strategy that propels growth and enhances margin expansion. • Relationship Stewardship - Foster strong, multi-tier relationships with crucial accounts within your vertical • New-Logo Acquisition - Collaborate with our inside sales team to identify and engage with ideal customer profile (ICP) prospects, successfully closing high-value opportunities. • Pod Leadership & Coaching - Engage with your team members consistently, providing them with meaningful support and encouraging their growth and development. • Forecasting & Governance - Oversee a dynamic 90-day rolling forecast, showcasing the vertical P&L to leadership team members. • Cross-Functional Collaboration - Collaborate with the marketing team on vertical campaigns while maintaining a strong connection to the finance team • Voice of Customer & Innovation - Spot emerging trends in various sectors and work closely with the product team to drive innovation. • Risk Management - Spot potential revenue risks, implement effective remediation strategies, and champion Culligan's Safety First culture.

🎯 Requirements

• Proven record (7+ years) growing £8-10 m+ portfolios in water treatment, industrial services, or adjacent sectors • Demonstrated leadership of virtual or matrix pods, including sales & Customer Experience functions • Consultative/solution-selling mastery (MEDDPICC, Challenger or similar) • Data-driven operator, experience using Salesforce, Power BI and account-planning tools • Commercial acumen: pricing, contracts, financial modelling and P&L literacy • Executive-level communication, negotiation and influencing • UK driving licence, up to 30% of your time will be spent on the road. You will be required to attend monthly meetings at our head office in Wolverhampton • Desirable • Sector expertise in target vertical (e.g. HTM 04-01 compliance for healthcare, BRCGS for F&B) • Degree in Engineering, Environmental Science, Business or related field • Professional certifications (e.g. ISMM Level 5, Key Account Management Association CKAM).

🏖️ Benefits

• 25 days holiday plus bank holidays • Sales Incentive scheme • Holiday purchase scheme available • Company Car or Allowance • Life Assurance • Pension – Salary exchange Scheme • My Culligan benefits - Discount platform • Culligan Product discounts • Employee Assistance programme • Enhanced maternity, paternity, and grandparent leave