Senior Strategic Account Manager

🕒 July 22

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Cummins Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1919

🏗️ Construction

💼 Consulting

🏥 Healthcare

💰 $75M Grant on 2024-07

Construction • Consulting • Healthcare

Cummins Inc. is a global power technology leader that designs, manufactures, and distributes a variety of engines and power systems solutions. They offer products that range from diesel and natural gas engines to hybrid and electric power systems, as well as components like turbochargers, fuel systems, and emissions solutions. With a strong emphasis on innovation, Cummins aims to reduce emissions and improve fuel efficiency. The company is dedicated to helping industries navigate the transition to cleaner energy through integrated power solutions suitable for diverse applications such as on-highway, marine, mining, and construction. Additionally, Cummins provides services including remote monitoring, diagnostics, and aftermarket support, reinforcing its commitment to sustainability and customer service excellence.

📋 Description

• Build, manage, and expand relationships with assigned accounts by understanding customer industries, business models, and buying processes. • Identify current and emerging customer needs and position Cummins products and solutions to address them. • Develop and execute account strategies and sales plans to grow share, revenue, and profitability within existing accounts. • Drive new business and growth opportunities jointly with customers, increasing overall customer value. • Communicate value by helping customers interpret data and gain agreement on the benefits of Cummins solutions. • Lead and coordinate customer communication at all levels, managing escalations, contracts, and authorized negotiations. • Collaborate across sales roles and internal stakeholders to align efforts and execute cross-business account strategies. • Track performance by measuring customer satisfaction, delivering accurate forecasts and reports, and meeting revenue and share targets.

🎯 Requirements

• College, university, or equivalent degree in Marketing, Sales, technical or a related subject or an acceptable combination of education and experience required. • This position may require licensing for compliance with export controls or sanctions regulations. • Significant level of relevant work experience required, including previous customer and/or product experience required. Purchasing/commercial contract negotiation preferred. • Proven experience managing large, complex strategic accounts in a team-based or co-managed account structure, with demonstrated ability to collaborate effectively with other account leaders. • Strong organizational and execution skills, with the ability to manage multiple workstreams, customer requests, and internal stakeholders in a high-growth, dynamic environment. • Demonstrated ability to drive customer engagement and maintain strong relationships at multiple levels, while supporting account strategy execution and revenue growth. • Experience working cross-functionally with technical, commercial, and operational teams to deliver customer solutions and resolve issues.

🏖️ Benefits

• Equal employment opportunities for all qualified persons