Regional Director of Operations

🕒 August 25

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Community Veterinary Partners

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2009

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2019-01

Healthcare • Healthcare Insurance • Pharmaceuticals

Community Veterinary Partners is a company dedicated to providing extraordinary care for pets and supporting veterinary practice owners across the country. Founded in 2009, their mission is to empower veterinary professionals by offering them the resources and community they need to thrive in their practice. Community Veterinary Partners brings together a passionate group of individuals who prioritize care for pets and their families, ensuring that each member of their community, regardless of their background, has the support to deliver exceptional veterinary services.

📋 Description

• Provide tactical direction and vision to CVP's family of veterinary hospitals • Oversee 13 to 17 veterinary hospital locations in the Northeast • Ensure high customer service and quality of care for clients and pets • Uphold medical and non-medical standards and ensure compliance with local, state, and federal laws • Ensure hospital safety, cleanliness, organization, and regulatory readiness • Assimilate new partner hospitals into the CVP family • Develop and maintain business relationships with Practice Managers, Lead Doctors, and Associate Doctors • Improve operational outcomes, revenue growth, inventory, purchasing, labor, and expense control • Manage P&L and provide monthly reporting to the Core Leadership team • Develop remediation strategies for financial and operational outcomes • Supervise facility improvement projects • Review hospital performance and key financial metrics • Achieve profitable growth objectives for the assigned region • Develop fiscal, strategic, and clinical processes with hospitals • Implement proactive marketing strategies for revenue growth with the Marketing team • Assist Business Development in identifying opportunities to acquire additional hospitals • Develop leadership skills and engagement/accountability culture among hospital leaders • Develop Practice Managers to surpass benchmarks • Forecast staffing needs and initiate recruitment • Partner with Talent Acquisition and Human Resources to recruit, select, develop, and mentor Doctors, Practice Managers, and teams • Serve as escalation point for employee relations issues • Maintain appropriate scheduling and Doctor coverage; approve time off for continuing education and PTO • Recruit, manage, and develop assigned Practice Managers • Perform other duties as assigned

🎯 Requirements

• Bachelor's Degree in Business Management or a related field is required, or an equivalent combination of education, training, and experience • Minimum of 8 years of Veterinary Practice/Management experience • Preferably 3 or more years in multi-location management in a service industry role • Prior knowledge of Veterinary Practice Management Software is preferred • MS Office skills • Leadership • Decisiveness • High Emotional Intelligence • Analytical Skills • Coaching/Mentoring • Change Management • Communication Skills • Financial Acumen • Time Management • Ability to travel extensively throughout the Northeast, primarily by car • Ability to sit, talk, hear, stand, walk, and occasionally lift or move up to 10 pounds

🏖️ Benefits

• Resources and mentorship to support growth and drive innovation • High-travel position primarily by car • Reasonable accommodations for individuals with disabilities