Regional Director of Operations

🕒 August 5

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $120k - $165k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

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Community Veterinary Partners

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2009

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2019-01

Healthcare • Healthcare Insurance • Pharmaceuticals

Community Veterinary Partners is a company dedicated to providing extraordinary care for pets and supporting veterinary practice owners across the country. Founded in 2009, their mission is to empower veterinary professionals by offering them the resources and community they need to thrive in their practice. Community Veterinary Partners brings together a passionate group of individuals who prioritize care for pets and their families, ensuring that each member of their community, regardless of their background, has the support to deliver exceptional veterinary services.

📋 Description

• Provide tactical direction and vision to 13–17 veterinary hospital locations • Ensure high customer service and quality-of-care standards across hospitals • Uphold medical and non-medical standards and ensure legal and policy compliance • Ensure safe, clean, organized hospital environments • Assimilate new partner hospitals into CVP • Build business relationships with Practice Managers and Lead and Associate Doctors • Improve revenue, inventory, purchasing, labor, and expense outcomes • Manage P&L and provide monthly outcome reports to the Core Leadership team • Develop remediation strategies for underperforming results • Supervise facility improvement projects • Review hospital performance and financial metrics • Achieve profitable growth objectives within the assigned region • Develop fiscal, strategic, and clinical processes with hospitals • Implement marketing strategies for hospital revenue growth • Support acquisition opportunities for additional hospitals • Develop Practice Manager leadership skills and hospital engagement/accountability cultures • Forecast staffing needs and partner with Talent Acquisition on recruiting Doctors and Practice Managers • Partner with Human Resources to recruit, develop, and mentor teams • Escalate and resolve employee relations issues • Maintain scheduling and Doctor coverage • Approve continuing education and PTO time off • Manage and develop assigned Practice Managers

🎯 Requirements

• Bachelor's Degree in Business Management or a related field is required, or an equivalent combination of education, training, and experience • Minimum of eight (8) years of Veterinary Practice/Management experience • Preferably three (3) years or more in multi-location management in a service industry role • Reside in the Central PA area • Prior knowledge of Veterinary Practice Management Software preferred • MS Office skills • High emotional intelligence • Analytical skills • Coaching/mentoring skills • Change management skills • Communication skills • Financial acumen • Time management skills • Ability to travel extensively, primarily by car • Ability to manage and develop assigned Practice Managers • Ability to occasionally lift and/or move up to 10 pounds

🏖️ Benefits

• Resources and mentorship to support growth • Professional development and leadership development opportunities • Continuing education time off • PTO • Travel primarily by car