Inbound/Outbound Queue Associate

Job not on LinkedIn

🕒 October 29

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $17 - $31 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 15 days.
• Jobs at this company usually fill in 21 days.
• Reposted once.

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CVS Health Careers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛒 Retail

📦 Logistics

Healthcare • Retail • Logistics

CVS Health Careers is the recruitment and employer branding arm of CVS Health, showcasing job opportunities across the company's broad operations—pharmacy retail stores, pharmacy services, health care clinics, distribution warehouses, corporate functions and transportation. The careers site emphasizes purpose-driven work focused on improving access, affordability and quality of health care, and highlights a large workforce (300,000+ employees), inclusive culture, benefits, and hiring resources for applicants.

📋 Description

• Provide comprehensive healthcare management • Facilitate delivery of appropriate quality healthcare • Promote cost-effective outcomes and improve program/operational efficiency involving clinical issues • Support comprehensive coordination of medical services, including intake, screening, and referrals to Aetna Medical Services Programs • Promote and support quality effectiveness of Healthcare Services

🎯 Requirements

• 2-4 years of previous Customer Service experience • High school diploma or GED • Medical Assisting or medical office experience preferred • Familiarity with medical terminology and concepts used in care management preferred • Effective communication and strong customer service skills • Computer literacy to navigate internal and external computer systems • Ability to effectively communicate in a multi-disciplinary team • Availability Monday-Friday, 8am-5pm EST, with occasional weekends and holidays

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being • CVS Health bonus, commission or short-term incentive program in addition to base pay

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