Analyst – Outreach Coordinator

Job not on LinkedIn

🕒 October 7

⚜️ Louisiana – Remote

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💵 $21 - $36 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

🏥 Healthcare

⚕️ Healthcare Insurance

🛒 Retail

Healthcare • Healthcare Insurance • Retail

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Coordinate member outreach to ensure effective use of health plan benefits • Ensure member receipt of important clinical services • Improve member health outcomes within the Medicaid or Medicare population • Respond to member inquiries in person, via telephone, and in writing • Support Healthcare Effectiveness Data and Information Set (HEDIS) quality initiatives • Support regulatory and contractual requirements, including outreach to noncompliant members • Support medical record capture for HEDIS medical record review and abstraction of supplemental data

🎯 Requirements

• 2+ years’ member outreach, health care marketing, and/or other health education experience • 1+ years of customer service or call center experience • 1+ years of experience working with data • Ability to work independently with a high attention to details • Exceptional verbal and written communication skills • 2+ years’ experience using personal computer, keyboard navigation, navigating multiple systems and applications; and using MS Office Suite applications (Teams, Outlook, Word, Excel, etc.) • High School Diploma (REQUIRED) • QuickBase experience (preferred) • QNXT experience (preferred) • Project management experience (preferred) • Analytic experience (preferred)

🏖️ Benefits

• CVS Health bonus, commission or short-term incentive program in addition to base pay • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources supporting physical, emotional, and financial well-being

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