SaaS Account Manager (OTE $150,000/year USD), CXT Software

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August 8

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CXT Software

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Logistics • Software • Transportation

CXT Software is the leading provider of last-mile, route, and on-demand shipment management technology for logistics needs throughout North America. With over 25 years of experience, CXT Software specializes in creating user-friendly logistics software that enhances efficiency and operations for courier services in various sectors including healthcare, automotive, and retail. Their platform integrates advanced AI-driven technologies for route optimization and automated dispatching, providing unparalleled support for drivers, dispatchers, and clients.

11 - 50 employees

Founded 1999

📋 Description

•Are you a driven professional with a passion for innovation in the SaaS and event management technology space? Do you thrive in a dynamic, forward-thinking environment where your contributions directly impact the future of client relationship management and revenue growth? •CXT Software provides the technology backbone for delivery processes, empowering courier, route delivery, and healthcare companies to maximize operational potential. Our solutions streamline business functions, freeing time and resources for exceptional service delivery. Every day, we help countless businesses optimize their delivery operations and drive success. •We're looking for an Account Manager with at least 5 years of experience in a customer-facing, revenue-generating role to manage and grow client accounts through contract renewals, up-sells, and cross-sells. This role requires excellent communication skills, relationship management expertise, and the ability to work in a fast-paced, entrepreneurial environment.

🎯 Requirements

•Experience in last-mile logistics:  Background in logistics, transportation management, or supply chain operations. •Experience in a software company: Familiarity with SaaS products, particularly in a B2B environment. •Sales experience: Previous role in sales with a focus on account growth, ideally with quota-carrying responsibilities. •Communication Skills: Excellent verbal and written communication is required. •Relationship Management: Building and maintaining strong relationships with key decision-makers. •Problem-Solving: Ensuring customer issues are acknowledged and resolved within 24 hours. •Adaptability: Ability to work in a fast-changing, entrepreneurial environment. •Ability to collaborate and communicate effectively across internal departments, including product and professional services.

🏖️ Benefits

•100% Remote and Global: Enjoy the freedom to live your best life from anywhere in the world. •Flexible Work Environment: Work at times that suit you best. We prioritize results and customer satisfaction over rigid schedules. •Dedicated Growth Path: Receive consistent, meaningful feedback and support tailored to help you achieve your personal career goals. •Access to Leading Tools and Technology: Enhance your skills with the latest tools, playbooks, and technology. •Engaging Community Activities: Participate in coffee chats, happy hours, cooking classes, book clubs, and more!